May 21, 2022  
2021-22 New Student Orientation Guide 
2021-22 New Student Orientation Guide

Academic Success Resources

Student Success


Life University is committed to the personal growth and life satisfaction of our students. We offer a variety of services and resources for all enrolled students. Our goal in counseling is to provide an environment where students can learn valuable life and coping skills to take proactive steps in improving their overall well-being. Counseling offers a variety of services which cater to the diverse needs of our students.

Individual/Couples Counseling: Life University offers individual and couples counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability with a mental health professional 24/7/365. In addition, students can request a phone or face-to-face session with an off-campus therapist. Students will be provided with six free personal counseling as well as six free coaching sessions. This service allows students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the University. In addition, the service can be utilized by students’ dependents which includes spouses and/or children. You can contact SAP directly by calling 866.734.5890. An SSC Counselor can also assist you in contacting SAP.

To inquire or take advantage of these resources, students can call (770) 426-2725 or stop by the office located in the Center for Chiropractic Education (CCE) Building. Students can be directed to various community resources and can also receive help navigating through the process of connecting to an SAP therapist or other resources within the community.

Crisis Intervention

A student in crisis should contact Campus Safety at (770) 426-2911 or 911 immediately. The Georgia Crisis & Access Line (GCAL) has a 24/7 crisis line at 1-800-715-4225. All are available 24/7.Can This Section Be Added?

Health Promotion & Wellness Workshops:

As a student at Life University, you can attend an array of workshops to enhance and support your personal life experiences. The workshops are held at various times throughout the quarter. A few of the workshop topics are as follows:

  • Addictions
  • Creative Expression
  • Decision Making
  • Effective Communication
  • Finding Me: Identity & Beyond
  • Happy Hour: Education & Beyond
  • Healthy Boundaries
  • Learning to Say No
  • Let’s Talk About Sex
  • Letting Go of Perfectionism
  • Mindfulness
  • Pillow Talk
  • Self-Care
  • Stress & Anxiety
  • The Art of Journaling

Small Groups:

Life University students interested in participating in small groups can join Circle of Hope or Parent 2 Parent. Circle of Hope is designed to support those experiencing some form of grief or loss. The vision of Parent 2 Parent is to provide a safe place for current Life University students, who are parents, with appropriate resources, tools, and helpful information to support their parental, academic and life endeavors.

Student Assistance Program


When calling SAP, you will be asked a few brief questions in order to determine the counselor who will best suit your needs.

  • Emotional issues
  • Academic programs stress/anxiety
  • Crisis relationship issues
  • Marital/Family concerns
  • Life Adjustments
  • Substance Abuse

You must cancel any appointment 24 hours in advance or it will be counted toward your six total personal or coaching sessions.

1-866-734-5890 -or- text: 94097 (when using the text option, you will receive a phone call from the number where the texted originated);


WHAT IS SAP – Student Assistance Program?

The SAP is designed to offer counseling services to students of Life University. Counseling is available in a variety of settings including face-to-face phone counseling, and online resources. As a student, you have access to six free personal face-to-face and/or phone counseling sessions in a year (October 1–September 30); six coaching sessions and unlimited calls with a mental health professional. Mental health counselors are available by phone 24/7/365. You may also access information and assistance online at and click on Member Access. Password: lifeu


SAP is free for you and your dependent family members for up to six personal counseling sessions and six coaching sessions within a year (October 1–September 30). Access to online resources is also free of charge.


SAP can help with many personal concerns both large and small. These concerns can include:

  • Stress
  • Time management
  • Emotional concerns
  • Marital and family concerns
  • Relationship issues
  • Crisis
  • Alcohol and drug problems


**SAP has extensive online resources to help with most of life’s common issues and concerns.

To access these resources visit and click on Member Access. Your password is: lifeu.


To obtain services or information please call 1-866-734-5890 -or- text: 94097 (when using the text option, you will receive a phone call from the number where the texted originated);

Mental health counselors are available at the above numbers 24/7/365. You may also request information or services at

SAP provides 24/7/365 availability of an off-campus counselor via phone.

Disability Services

Disability Services

Students with documented disabilities may request reasonable accommodations, which will afford them equal access to all educational programs and activities of the University. Requests for reasonable accommodations must be made to Disability Services  770-426-2725 or Dr. Haney, Director of Disability Services The University complies with all state and federal regulations regarding the provision of reasonable accommodations to education programs and services in accordance with the Americans with Disabilities Act, Section 504 Rehab Act and the ADAA.

A disability is defined as a physical or mental impairment that substantially limits one or more major life activities. The disability must be clearly documented with information confirming that the student is substantially limited by the impairment and that a need exists for the accommodation.

A student will not automatically be provided with accommodations based on a diagnosis alone. Evidence must be presented that the disability is significantly interfering with the student’s academic performance. Each accommodation is individualized to the particular student, as supported by the student’s documentation.

All students must meet and follow all Life University rules, Student Handbook, Course Catalogs and Technical Standards, with or without approved accommodations. The University will make such modifications to its academic requirements as are necessary to ensure that such requirements do not discriminate, on the basis of disability, against a qualified student with a disability. Academic requirements that the University can demonstrate are essential to the instruction being pursued by such student or to any directly related licensing or accreditation requirement will not be regarded as discriminatory. Please check with Disability Services if you are declaring, adding, or changing a major or program to determine (a) whether Disability Services requires additional documentation or (b) whether other Technical Standards apply to the major or program. **Please review the attached Technical Standards or see the Life University Catalog**

All students are responsible for providing adequate documentation. Life University is not required to conduct or to pay for any evaluation to document a disability or need for an academic adjustment. Life University does not provide any evaluations or documentation for disabilities. These documentation requirements should be taken to the student’s evaluator and the evaluator is required to make recommendations for academic accommodations in each of the following categories (when applicable): written examinations, technique classes, lab classes/examinations, and clinical experience.

Documentation from an outside independent (non-Life University) licensed professional must be provided to Disability Services. Students are responsible for all funding to pay for appropriate professional documentation. 

Documentation should include the following: (Please refer to Documentation Guidelines located on the Disability Services webpage)

  1. Be provided by a qualified licensed professional with the ability to diagnose the specific disability and must abide by the Conflict of Interest Policy for Disability Services as stated:

Students who request accommodations and provide documentation to Disability Services, must use a qualified licensed professional that is independent of Life University; therefore, the following cannot be utilized: faculty or staff member whether full-time, part-time, adjunct, extension fatuity or preceptor. This is to avoid a conflict of interest to the dual role of providing services at the University.

This policy for documentation provided by the licensed professional is for the following but not limited to:

a) the student’s use in helping support whether the request for accommodation under the ADA, Section 504 Rehab Act of 1973, or the ADAA should be granted, 2) the purpose of updating documentation or adding accommodation recommendations and 3) documentation for extenuating circumstances related to Disability Services. There is a formal grievance process available through the Grievance Committee.

  1. If the student is 18 years or older, documentation should be current adult based (18 years or older, post high school). Individualized Education Program (IEP), Section 504 plan, and/or a prior history of accommodations are not necessarily sufficient documentation for postsecondary education, since different demands are required and the nature of a disability may have changed due to maturation. (***Note: If you are a Chiropractic student or plan to go into the Chiropractic program, please review National Board of Chiropractic Examiners documentation requirements at**)
  2. Be on professional letterhead with address and telephone number.
  3. Original signature of professional with listed degree and specialty.
  4. Dated.
  5. Assessment data should be included. Comprehensively and clearly define the impact of the disability on the student’s functioning in daily life. Clearly define the limitations  imposed and the support data verifying the impact of the condition. Single sub-tests or checklists are not acceptable as a sole source of documented data. Standard or scaled scores from all tests and sub-tests must be included in your diagnostic report.
  6. Recommendations for accommodations must be listed with support diagnostic information. Documentation must be specific in listing practical and written exam based accommodations, if appropriate. ***For Chiropractic Students, please see National Board of Chiropractic Examiners website for further details (“Test Accommodation  Guidelines”)***

*For Grievance Process Information, see the Life University Catalog

Academic Support Services

Academic Support offers a variety of services to support students in achieving their academic goals. In addition to helping students improve their study skills and develop learning strategies to enhance academic achievement, assistance is also made available through these support services:

  • Supplemental Instruction (SI)
  • Tutoring
  • Online Tutoring 
  • Educational Skillshops
  • Global Voices
  • Multicultural Students Academic Support Program (AALPHA)
  • STARS Peer Mentoring Program
  • Make-up Testing
  • College of Chiropractic Open Learning Center
  • Undergraduate Open Learning Center

Tutoring/Supplemental Instruction

Supplemental Instruction (DC students)

Peer Assisted Learning Sessions (PALS) is a non-remedial approach to learning that supports students toward academic success by integrating “what to learn” with “how to learn.” PALS consists of regularly scheduled, voluntary, out-of-class group study sessions driven by students’ needs. Sessions are facilitated by trained peer leaders who utilize collaborative activities to ensure peer-to-peer interaction in small groups (University of Missouri-Kansas City, 2018).

If a course is not offered on the SI schedule, students can come to the Office of Academic Support to complete a “PALS Course Request Form.”


Online Tutoring

Students may access online tutoring through TutorMe. The link to access this online tutoring is found on Blackboard in all courses in which the student is enrolled. Students will need to refer to TutorMe’s schedule for subject availability and the times they are offered.

Educational Skillshop

Skillshops are designed to assist students in achieving their academic goals. The skillshops focuses on helping students develop effective learning strategies, identify their learning style, and improve their study, goal setting, and time management skills through interactive processes and individual one-on-one appointments. Please refer to the skillshop schedule for dates, times and location.

Global Voices

Global Voices is a program that supports non-native, English-speaking international students to strengthen their communication, written, and comprehension skills so that they may be more successful in their academic programs at Life University. Students can find resources to enhance their reading, writing, comprehending, and speaking of the English language, along with other support. 

Multicultural Support Program (AALPHA)

AALPHA is a program that supports African-American students, so that they may be more successful in their academic programs at Life University. 

STARS Peer Mentoring Program

The STARS Peer Mentoring Program promotes academic success, persistence, and relationship building by connecting first- and second-year students with upperclassmen that can offer helpful information, warn of dangers, and share their own experiences.

Make-Up Testing

Make-Up Testing is available on Tuesday, Wednesday and Thursday @ 11:00a.m. during weeks 1 through 10. There is no make-up testing during finals week. All testing is conducted in room 152 in the CCE building. Make-up request forms are available outside the lobby of the SSC in the CCE building. They must be filled out and signed by a faculty member prior to the exam. No appointment is needed.

College of Chiropractic and Undergraduate Open Learning Resource Centers

There are two (2) open learning environment that encourages independent or group study. The learning resource centers are located in CCE 109 and CGUS 218. 



The Drs. Sid E. & Nell K. Williams Library, renamed in July 2011 in honor of LIFE’s first president and his wife, is located in the Learning Resource Center in the heart of the campus. Our expert librarians have carefully selected resources that support Life University’s mission to provide students with the vision to fulfill their innate potential, the inspiration to engage in a quest for self-discovery and the ability to apply a principled approach to their future roles as leaders in humanitarian service and as citizens in their communities.


The facility is state-of-the-art, complete with hard-bound volumes, e-books, hands-on equipment and models, WiFi and access to the Interlibrary Loan system, allowing you to obtain research and information from libraries around the world. One of our most popular services, individual and group study rooms, provides the space to work collaboratively with your peers or the quiet you need to focus on your coursework.


Our library staff are here to provide you with the support that you need to be successful in your academic courses, as well as develop the information literacy skills needed to be successful in a rapidly changing, global economy. Not only does our library staff provide traditional services like interlibrary loan and research assistance, but they also assist with computer technology, navigating online courses and other basic technology skills needed to be a successful student.


Our online research guides provide access to our resources, information regarding our services, and up-to-date hours of operation. Visit them at