Some of your courses at LIFE University will make use of TurningPoint, a software platform that allows students to engage actively in their classes by using an app on their mobile device (iPhone, tablet, etc.) or laptop. The software, sometimes referred to as “clickers,” allows faculty to take polls, give quizzes, and get feedback from you during class. With this feedback, the instructor will know what points need more discussion and explanation.
A subscription is required for you to receive credit in class for participation. Subscriptions include the ability to respond using any web-enabled device via the Turning Technologies App. Once you’ve verified one or more of your classes will be using TurningPoint, visit the TurningPoint online store (https://account.turningtechnologies.com) to purchase a subscription. A variety of subscription options are available, with prices starting at $24.99 for a single term license. Your instructor will provide additional information on how to create an account and how to activate your subscription.
If you need help with your account or the software, please contact Turning Technologies’ Student Support line at 1-866-746-3015 7 am to 8 pm Monday-Sunday or email email@example.com.
Accessing your @student.life.edu Email Address
Step 1: Creating a Password
Please go to https://pwd.life.edu
Enter your username and password. You would have received your credentials in an email from firstname.lastname@example.org with a subject of “Your Life University EagleNet Access” and should look similar to the following example:
Username: john.doe (case sensitive on WebAdvisor and Eaglenet) Password: Example@1234 (case sensitive)
Click on the “Login” button
*Don’t use the I Forgot My Password or My Password Expired links at this time*
Now you will be prompted to change your password:
Enter your old (or temporary) password (listed above)
Enter your new password
Confirm your new password
Click on “Change Password”
Make sure your new password meets all of these requirements:
Minimum length should be at least 8 characters
Must contain both upper and lowercase characters
Must contain at least one special character
Must include at least one number
Must not have 5 consecutive characters from username
Must not be a palindrome (forward and reverse spelling the same)
Must not contain any character more than twice consecutively
*If everything is successful you will see the following screen*
*Click on the “Click here to continue” link*
*If you haven’t enrolled in the “password self-service portal” before, you will be required to enroll now*
Follow these steps to enroll:
Click on the “Click Here” link to begin the process
Enter your LIFE University Student (or employee) ID:
Enter your ID number a second time to confirm
Click on the Enroll
Register your mobile phone number and/or email address for use in resetting forgotten passwords.
Notes regarding passwords:
- This password change is for BlackBoard, Email, WebAdvisor and most Life University logins.
- BlackBoard and Email are available for current students and will become available on the first day of class for new students.
- Passwords expire in 90 days.
- For current and prospective students and employees, you will need to change your password EVERY 90 days.
- BlackBoard and WebAdvisor won’t tell you when your password has expired, it just doesn’t allow you to logon.
- So, if they stop working, go to https://pwd.life.edu and change your password.
*It is recommended to use an incognito window if you are currently signed into any other Google account on your device
Click here to get to login. This link will direct you to email login like picture below:
Sign in with email@example.com given and password (you set this password after enrolling in pwd.life.edu)
3. You should now be logged in and able to access your student email
*Note: If you have any trouble logging in please email firstname.lastname@example.org*
EagleNet does not currently work with the Safari browser (Mac’s, iPhone and iPads). Please use a different browser (Chrome or IE) to access EagleNet.
Your email, EagleNet and BlackBoard all use a single set of credentials, and changes to one will affect the others.
Passwords must be changed every 90 days. You will receive multiple notices that your password needs to be changed before it expires. Please don’t ignore them, as once your password expires you won’t be able to access any of your LIFE accounts.
Changing Your Password
There are links to the Password Manager on the sign-in pages for BlackBoard, EagleNet and Email, or you may go directly to: https://pwd.life.edu.
In the “Sign in” box, enter your username, password and click the “Login” button. If your password has recently expired, you should still be able to login using the expired password in order to create a new one. If you have not previously enrolled in the password recovery system, you will be required to enroll. Some notes regarding this enrollment:
- Life University ID: is your student ID number and must be 7 digits, so include any preceding 0’s
- Email address: this needs to be your PERSONAL email address, not your @student.life.edu address
- Mobile number: type the country code of “1”, even though it appears to all ready be filled in for you.
Password Policy Requirements
Your new password must meet the following requirements:
- Cannot contain your name or username
- Must be between 8 and 15 characters
- You cannot reuse the last 3 of your passwords
- Must contain uppercase and lowercase letters, numbers and special characters (such as ! @ $ *)
IT Help Desk
The IT Help Desk may be accessed by several methods:
Web: https://itsupport.life.edu (click login and use your BlackBoard credentials)
Phone or SMS: 404-586-4125