May 29, 2024  
2023-2024 Student Handbook & University Policies 
    
2023-2024 Student Handbook & University Policies

Student Support Services


 

Office of Student Affairs

Mission

The Mission of Student Affairs is to empower students to become thriving members of society by enhancing the engagement, development, and success through comprehensive, intentional, and student-centered programs.  This is accomplished with a commitment to growth and transformation while embracing our values of Lasting Purpose, Vitalism and Integrity. 

Student Affairs Locations

The main Student Affairs offices are located in the Learning Resource Center. Other departments of Student Affairs are located in various locations around campus.

For example, the offices of the Vice President of Student Affairs, Student Conflict Resolution and Accountability, Career Development, Dean of Students, Student Involvement and Leadership, are in the main Student Affairs offices in the Learning Resource Center Building. The Fitness Center is in the Sport Health Science Bldg., Disability Services and Counseling are located in The Riekeman Center for Chiropractic Education. Student Administrative Services and the Student Affairs Desk are also located in the Learning Resources Building. Housing offices are in The Commons.

Questions concerning policies, rules and regulations, housing, jobs, churches, recreational facilities, civic organizations, on-campus clubs, health services, activities, Activities Center, etc., can be answered at the Student Affairs Desk 770-426-2700.

Student Involvement & Leadership

The college experience goes way beyond academics. That’s not to say that academics aren’t important – they are but immersing yourself in learning means being involved in co-curricular activities.

Recognizing that well-balanced students are infinitely more prepared for life after college, Life University offers opportunities for student involvement, for students to express themselves, build their skills and develop new relationships both on campus and in the community. The Office of Student Involvement and Leadership is dedicated to offering all students, regardless of major, the opportunity to advance skills needed as they enter the workforce and beyond. 

Engage

Engage is an online community for all departments, programs, and organizations on campus. Engage helps to connect and engage students, improve information sharing, minimize paper usage, and so much more! Join clubs/organizations, quarter classes, online communities and RSVP to campus events. Engage helps students to engage in campus life and manage their involvement at LIFE. Log on to Engage with your university username and password. life.campuslabs.com/engage

Clubs and Organizations

Life University encourages students to organize and participate in group activities intended to provide leadership training, social growth, and community service as well as promote the desire for continued education.

  • Student Affairs approves all clubs/organizations.  Chiropractic Technique clubs are also reviewed and approved by an assigned faculty. Policies concerning organizations and their procedures may be found in the Student Leadership section of Engage.
  • Life University offers more than 50 various clubs and organizations which you can join. From nutrition clubs and organizations to sports clubs, and from Student Council to chiropractic technique clubs, there is something for everyone. Click Here for a listing of officially recognized clubs and organizations or email engage@life.edu.
  • All on-campus clubs/organizations must be registered each quarter through Student Affairs and must have a faculty/staff advisor. Current organization lists can be found under the organization tab on Life University’s Engage site.
  • Any organization that hosts a guest speaker must submit a request to Student Affairs at least one month prior to the event. Guest speaker request forms can be obtained from the main home page of Engage under campus links. 
  • Clubs/organizations must register all activities on Engage. Clubs/organizations are expected to follow the Student Code of Conduct and the Student Organization Handbook at all times.

 

Student Activites

The Campus Activities Board (CAB) is hosted out of the Office of Student Affairs with the expressed purpose of providing entertainment, recreation and educational programs for Life University’s student body. The CAB board is comprised of 9 students who help to plan student events on campus while also serving as Monitors for our Treehouse and Café study spaces on campus.

If you like planning and participating in events designed for students such as concerts, parties, bands/DJs, holiday festivals and dinners, open mic nights, and other fun gatherings, the Campus Activities Board is a great way to get involved and get your friends and colleagues involved as well. For more information email CAB@student.life.edu.

Student Ambassador

Student Ambassadors are an honorary group of students who participate in public relations activities for Life University.

Purpose:

Student Ambassadors’ purpose is to represent the vision of Life University under the President’s office by serving as the liaison to prospective students, leaders in healthcare professions and the greater community.

Mission:

To promote the vision, growth, and quality of Life University, by optimizing the experience of current students, prospective students, and special guests.

Vision:

To inspire millions about their own lives while seeking opportunities to serve out of abundance and love.

Believe:

Student Ambassadors believe in fulfilling Lasting Purpose while upholding the Life Core Proficiencies.

Interested in applying to become a Student Ambassador for an amazing leadership and self-growth opportunity:

Student Council

Life University Student Council exists to serve as a conduit for communication between students and administration through its representative structure. Any member of the student body is eligible to serve on Student Council as outlined in the official Constitution and By-laws of Student Council. All students are invited to attend Student Council general meetings. Officers are elected to serve an academic term from summer through spring. Contact Student Council through Engage for more information.

A Commitment to Inclusion at Life University

Life University 

Statement on Diversity 

Life University is committed to and fully embraces cultural diversity, equity and inclusive excellence as priorities for our campus community.        

Because of Life University’s values and dedication to optimizing the wellbeing of people from all cultural backgrounds, LIFE promotes an environment where students, faculty and staff of all backgrounds feel welcomed, valued and respected.  

Life University adheres to a non-discrimination policy that appreciates differences and acknowledges that these differences enhance the university experience and are instrumental to our institutional success.  

Community Involvement

In keeping with our commitment to Lasting Purpose, Life University encourages student participation in community activities. Activities such as clothing and food drives, assisting with campus food distribution events, volunteering with local after-school tutoring programs, spending time with individuals in a retirement community, and working with local community outreach agencies contribute to student growth and development and prepare graduates to be significantly involved as professional members of their chosen communities. Service opportunities are posted under “The Ripple Effect” in Engage. If you would like to recommend a service opportunity or ask about existing opportunities for service at Life U, please email WeServe@LIFE.edu.

Orientation

The orientation program is conducted at the beginning of each quarter. It is designed primarily to aid students in adjusting to a new environment. We recognize that orientation is a continuing process; students cannot become totally knowledgeable about the University, All new students will be enrolled in an online orientation course prior to their arrival at LIFE. Student must complete this course before they are able to attend orientation.  its academic programs and co-curricular programs until the students have been in attendance for a few quarters. Students are urged to contact the Office of Student Affairs  with any immediate questions. Our multi-day orientation program also provides students with opportunities to interact with current students, staff and faculty in addition to their fellow classmates.

Career Services

The Office of Career Services provides a variety of opportunities and experiences which empower the students and alumni of Life University to broadly explore career fields and successfully pursue their career goals.  Our goal is to help our students become the best possible marketable job candidates. 

The office is located in the Learning Resource Center behind the Student Affairs Desk and to reach us please call 770.426.2700 or email at Career@Life.edu

Services provided include:

  • Resume and cover letter writing assistance
  • Career Fairs and Networking Events:
    • Four major career fairs are held each year:
      • Two general undergraduate career fairs (one in the fall and spring quarters)
      • Two chiropractic specific career fairs, CareerFair4Life (one in the fall and spring quarters)
  • Experiential learning opportunities and internships
  • Virtual and pre-recorded interviewing practices
  • Career and major search strategies
  • The Career Closet is an initiative that provides Life University students access to borrow professional attire appropriate for career fairs, interviews, networking events, and the workplace
  • Handshake (a web-based career tool which enables the student (or alumnus) to create a resume and upload it to the Career Service database for referral to employees)
  • Handshake Jobs Postings: (hundreds of positions of all types are posted on the Handshake system each quarter - employers who reach out to Life U are directed to this site, so that students and alumni have a hub for beginning their job search)

To find a full list of our services please visit: https://www.life.edu/campus-life-pages/career-services/ or log into your student Engage account and find us under Career Services CGUS Focused or Chiropractic Focused.

Student Housing

On Campus Housing

At LIFE University, you’ll discover an emphasis on both the learning and living experience on campus. We believe that each is a vital part of an education that encourages you to search every path. 

Explore the range of campus living options that provide the perfect “home base” during your college journey-whether you’re ready for study time alone or hanging with friends. All new to LIFE, first-time undergraduate freshmen are required to reside in University Housing for one academic year (Fall, Winter, Spring). For more information regarding this requirement, please visit Life University’s Catalog for the First Year (Freshmen) Campus Living Requirement Policy. Students who live on campus benefit from the facilities and resources that support students’ success during their first year and throughout their entire college experience. 

At LIFE University you have the option between two on-campus residence halls that provide fun, comfortable, and convenient living environments. The Commons is designed to enhance the first-year experience for our incoming students. A special emphasis is placed on the holistic development of the student to include activities that enhance the living learning community. The building has state-of-the art study rooms, commons lounge spaces, and laundry facilities. The resident rooms at The Commons come fully furnished with a twin bed, desk, chair, closet space, and wardrobe. 

LIFE’s Village Retreat (LVR) consisting of 2-bedroom apartments which are conveniently equipped with full kitchens and are fully furnished with bedroom furniture including a full-size bed, closet, drawers, and desk. LVR offers Doctor of Chiropractic program students an independent style of living while maintaining the exciting campus atmosphere. To apply for housing, please go to https://www.life.edu/campus-life-pages/housing-overview/apply-here/

Apply For Housing

Apply here and discover housing that emphases the learning and living experience. We believe that each is a vital part of an education.

www.life.edu

Off Campus Housing

When you are ready to move off-campus, the Student Affairs desk can assist you with the transition. We keep an updated roommate list in our office along with availability of nearby apartments, condominiums, houses and mobile homes. The bulletin board and roommate list can be located by visiting the Student Affairs Desk in the Learning Resource Center. The listings are for information purposes only. The Division of Student Affairs will not be held responsible or liable for information posted and does not promote or endorse any of the listings.

Please do not hesitate to reach out with any questions you may have by calling the Student Affairs Department at (770) 426-2700 or by email a housing@life.edu.

Vaccination Policy

Life University does not require vaccinations for students, faculty or staff as part of application, matriculation or employment at Life University. However, Life University provides all students residing in campus housing with important information regarding meningococcal disease and methods of reducing the risk of the disease.

You can find more information about the State of Georgia’s laws and policies related to immunizations and exemptions at the National Vaccine Information Center. To learn more about meningitis and vaccine, visit the web sites for the Center for Disease Control and Prevention (CDC), the American College Health Association, and the National Meningitis Association.

The United States government may require certain immunizations, inoculations and/or vaccinations as a requirement for residency or student visa status. Individuals seeking residency or student visa status should contact the Department of State for additional information.

 Campus Recreation and Wellness

Campus Recreation & Wellness provides the campus community with programming to promote all aspects of health. Participating in our activities and programs is a great way to stay involved, physically and socially, on campus. There’s something for everyone, and we’re adding new programming each quarter.

Fitness Center

The Fitness Center is the home of Campus Recreation and Wellness. You’ll find free weights, selected weight training equipment, and cardiovascular equipment such as stationary bikes, ellipticals and treadmills.

Located just outside the Fitness Center, Life University has a 5-mile jogging trail, which wanders through LIFE’s campus and two city parks immediately adjacent to the campus.

Group Fitness & Personal Training

We have a variety of daily drop-in fitness classes all taught by Life University students. Fitness classes are a great way to exercise and socialize. The schedule changes each quarter, so be sure to check our website for more information on our fitness classes.

We also offer personal training for that one-on-one, paired, or small group instruction for a small fee. Our staff are certified to teach beginner and skilled participants alike.

Intramurals

Intramural Sports provide competitive recreational opportunities for all students, faculty and staff to participate in organized leagues, tournaments, and special events. The program offers diverse opportunities and services in a safe, competitive, and sportsmanlike environment to promote well-being. Leagues are only for the Life University community. In leagues, teams typically play once per week for 5 weeks followed by a playoff. Sports include Flag football, Basketball, Softball, Soccer, Volleyball and much more. Click http://www.imleagues.com/life to visit the Intramural Sports Website.

Sport Clubs

Sport Clubs are student-governed organizations that compete on and off campus that compete against other colleges and universities, locally, regionally and nationally. Assisted by the Campus Recreation and Wellness staff. Students are challenged to build leadership, decision making, communication, organizational and problem-solving skills.

Academic Support

The Academic Learning Center (ALC) offers a variety of services to support students in achieving their academic goals. In addition, to helping students improve their study skills and develop learning strategies to enhance academic achievement, assistance is also made available through these services:

· Peer-Assisted Learning (PAL)

· TutorMe Online Tutoring

· Academic Success Workshops

· Bb AS 101

Peer-Assisted Learning (PAL)

The purpose of the Peer-Assisted Learning (PAL) program is to help undergraduate and Doctor of Chiropractic students help themselves and assisting them to become independent leaners. PAL utilizes student leaders and professional leaders, who have succeeded in historically challenging courses to facilitate collaborative review sessions each week. PAL assists students with improving their learning strategies to promote independence and empowerment inside the classroom. PAL leaders can also directly be involved in facilitating review session activities and discussions. Leaders use a non-remedial approach to learning that supports students toward academic success by integrating “what to learn” with “how to learn.”

PAL is a free service offered to all students in a targeted course. All students are encouraged to attend PAL sessions, as it is a voluntary program. If able, PAL students can do one-on-one sessions.

All PAL schedules can be found via QR codes in display cases in CGUS, RCCE, and SHS buildings as well as via the webpage Academic Learning Center and the Bb page AS 101.

Online Tutoring

Students may access online tutoring through TutorMe, which is a 24/7 tutoring service with over 300 subjects. The link to access this online tutoring is found on Blackboard in all courses in which the student is enrolled.

More information can be found on the webpage Academic Learning Center, the Bb page AS 101, or stopping by the ALC room 220 CGUS.

Academic Success Workshops

Academic Success Workshops help students develop effective learning strategies, such as improving their writing, studying, test-taking, and note-taking skills through interactive processes and individual one-on-one appointments. Workshops are available on campus and virtually.

Academic Success Workshops are free, and times/days can be found on Engage, Bb AS 101, and the webpage Academic Learning Center.

Bb AS 101

The ALC Blackboard page has numerous resources for all colleges, including online. Each college has a specific tab designed to support the needs of students. Schedules for PAL sessions and workshops are also posted here.

Students can use the Online Meeting Room tab to access all virtual PAL and workshop sessions.

Academic Learning Center

Come to the Academic Learning Center located in the College Graduate and Undergraduate Studies (CGUS) building, Room 220 for independent and/or small group study, workshops, and most PAL sessions. The Academic Learning Center has learning resources, models, computers, and other educational resources for students to utilize while in the learning center.

Counseling Services

Life University is committed to the personal growth of our students. We offer a variety of services and resources for all enrolled students. Our goal in counseling is to provide an environment where students can learn valuable life and coping skills to take proactive steps in improving their overall well-being. Counseling offers a variety of services which cater to the diverse needs of our students. For more information visit the Counseling website: https://www.life.edu/campus-life-pages/student-success-center/counseling/

Life University offers counseling through the Student Assistance Program (SAP). SAP provides 365/24/7 availability of an off-campus counselor. Students can request face-to-face/telemental health sessions visits with an off-campus therapist and will be provided with six (6) free sessions per year. In addition to the six (6) face-to-face/telemental health sessions, students have six (6) coaching sessions available to them (telephonic). The services allow students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the University. The services can be utilized by students’ dependents which include spouses and/or children. You can contact SAP directly by calling 866-734-5890, text 94097 to inquire or utilize the services or visit espry.com (password - lifeu). If you don’t feel comfortable calling, you can contact  a Life University program staff member to assist you in making contact with a staff member of the Student Assistance Program.

To inquire or take advantage of these services, students can call  770.426.2725 or stop by the office located in the Center for Chiropractic Education (CCE) building. In addition, you can schedule a consultation with a Life University counseling professional to assist and determine appropriate next steps or resources to best meet your needs.

Individual/Couples Counseling

Life University offers individual and couples counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability of an off-campus counselor. In addition, students can request face-to-face/telemental health sessions visits with an off-campus therapist and will be provided with 6 free counseling sessions as well as the option to have six free coaching sessions. This service allows students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the university. In addition, the service can be utilized by students’ dependents, which include spouses and/or children. You can contact SAP directly by calling 866-734-5890 or text 94097 and a mental health professional will contact you regarding services. If you need assistance a Counselor can also provide you with support in contacting an SAP professional.

Health Promotion & Wellness Workshops

Wellness workshops are offered to students each term and provide an opportunity for students to select from an array of topics, that rotate each quarter, to assistance in their personal growth. The topics include, but are not limited to the following: mindfulness, self-care, decision making, stress, anxiety, anger, healthy relationships, effective communication, learning to say no, public speaking, managing life, self-esteem, assertiveness as well as creative expression through art. Outside of wellness workshops, small group opportunities are also available to students. To learn more, visit the counseling website (https://www.life.edu/campus-life-pages/counseling/) or visit Engage at https://engage.life.edu/  

Crisis Intervention

A student in crisis should contact Campus Safety at (770) 426-2911 or 911 immediately. Georgia Crisis and Access Line also has a 24/7 crisis line at (800) 715-4225. All are available 24/7.

Disability Services

Students with documented disabilities may request reasonable accommodations, which will afford them equal access to all educational programs and activities of the University. Requests for reasonable accommodations must be made to Disability Services. The University complies with all state and federal regulations regarding the provision of reasonable accommodations to educational programs and services in accordance with the Americans with Disabilities Act, Section 504 Rehab Act and the ADAA.

ADA Compliance Statement for Student Accommodations

Disability Services has been designated to coordinate the University’s overall compliance with the ADA, ADAA and Section 504 of the Rehabilitation Act, as they apply to students. Disability Services helps develop strategies for compliance, coordinates the University’s accommodation processes for students and monitors implementation efforts. Disability Services also handles inquiries about compliance and investigates complaints relating to student accommodations and service requests. Additional information may be obtained by contacting the Director of Disability Services, Dr. Genelle Haney, at 770-426-2725 or Genelle.Haney@ LIFE.edu.

ADA Compliance Officer: Melissa Waters, Senior Director of Student Administrative Services and Compliance, 770-426-2826 or Melissa.Waters@LIFE.edu.

Documentation Requirements for Accommodations

A disability is defined as a physical or mental impairment that substantially limits one or more major life activities. The disability must be clearly documented with information confirming that the student is substantially limited by the impairment and that a need exists for the accommodation.

A student will not automatically be provided with accommodations based on a diagnosis alone. Evidence must be presented that the disability is significantly interfering with the student’s academic performance. Each accommodation is individualized to the particular student, as supported by the student’s documentation.

All students must meet and follow all Life University rules, Student Handbook, Course Catalogs and Technical Standards, with or without approved accommodations. The University will make such modifications to its academic requirements as are necessary to ensure that such requirements do not discriminate, on the basis of disability, against a qualified student with a disability. Academic requirements that the University can demonstrate are essential to the instruction being pursued by such student or to any directly related licensing or accreditation requirement will not be regarded as discriminatory. Please check with the Disability Services for the following: (a) If you are declaring a new major or adding or changing a program of study or (b) To determine if documentation is necessary for any updated accommodation requests. Please be aware that Technical Standards may apply to a new program or major.

All students are responsible for providing adequate documentation. Life University is not required to conduct or to pay for any evaluation to document a disability or need for an academic adjustment. Life University does not provide any evaluations or documentation for disabilities. These documentation requirements should be taken to the student’s evaluator and the evaluator is required to make recommendations for academic accommodations in each of the following categories (when applicable): written examinations, technique classes, lab classes/examinations and clinical experience.

Documentation from an outside independent (non-Life University) licensed professional must be provided to Disability Services. Students are responsible for all funding to pay for appropriate professional documentation. Your state vocational rehabilitation agency through the Department of Education Web page may be able to assist.

Documentation should include the following:

1. Be provided by a qualified licensed professional with the ability to diagnose the specific disability and must abide by the Conflict of Interest Policy for Disability Services as stated: Students who request accommodations and provide documentation to the Disability Services (DS) must use a qualified licensed professional that is independent of Life University; therefore, the following cannot be utilized: faculty or staff member whether full-time, part-time, adjunct, extension faculty or preceptor. This is to avoid a conflict of interest to the dual role of providing services at the University. This policy for documentation provided by the licensed professional is for the following but not limited to:

a. the student’s use in helping support whether the request for accommodation under the ADA, Section 504 Rehab Act of 1973 or the ADAA should be granted,

b. the purpose of updating documentation or adding accommodation recommendations and

c. documentation for extenuating circumstances related to Disability Services. There is a formal grievance process available through the Grievance Committee Chair.

2. If the student is 18 years or older, documentation should be current adult based (18 years or older, post high school). Individualized Education Program (IEP), Section 504 plan and/or a prior history of accommodations are not necessarily sufficient documentation for postsecondary education, since different demands are required and the nature of a disability may have changed due to maturation. (***Note: If you are a Chiropractic student or plan to go into the Chiropractic program, please review National Board of Chiropractic Examiners documentation requirements at www.myNBCE.org ***)

3. Be on professional letterhead with address and telephone number.

4. Original signature of professional with listed degree and specialty.

5. Dated.

6. Assessment data should be included. Comprehensively and clearly define the impact of the disability on the student’s functioning in daily life. Clearly define the limitations imposed and the support data verifying the impact of the condition. Single sub-tests or checklists are not acceptable as a sole source of documented data. Standard or scaled scores from all tests and sub-tests must be included in your diagnostic report.

7. Recommendations for accommodations should be listed with support diagnostic information. Documentation must be specific in listing practical and written exam based accommodations, if appropriate.

***For Chiropractic Students, please see National Board of Chiropractic Examiners website for further details (“Test Accommodation Guidelines”)***

Process for Requests for Accommodations

The Director of Disability Services or his/her designee will review the documentation and will meet with the student and others, as needed, to determine the appropriate academic adjustment and/or auxiliary aids and services for the student. Students will be notified, in a timely manner, of all specific adjustments or services that have been agreed to and of any denial of requests adjustments or services and the reason(s) for any denial.

If a student requests an accommodation that would modify or eliminate a requirement of the student’s academic course/ program, before a decision is made on whether the accommodation can be provided to the student, the Director of Disability Services or his/her designee will consult with one or more faculty members and/or administrators who teach and/or administer the academic course/program in question and ask how important the requirement in question is to the academic course/program, and whether, why and how, in their professional academic judgment, (a) the requirement in question is essential to the particular academic course/program, (b) changing or waiving the requirement would either lower academic standards or require substantial course/program alteration, (c) the individual student requesting the accommodation has demonstrated a need for the accommodation, (d) there are reasonable alternatives to the requirement that are applicable to the individual student. After conferring with the appropriate faculty members/administrators, the Director of Disability Services or his/her designee will consider the information provided by them and determine, consistent with the recommendations of the faculty members/administrators, whether the requested accommodation should be provided to the student making the request, and if not, whether an appropriate alternative exists that can be offered to the student. The Director of Disability Services or his/her designee will notify the student in writing of his/her determination, including the supporting bases, and that, if the student is dissatisfied with the determination, he/she may file a grievance for consideration by the Grievance Committee, by following the procedures set forth in the Disability Grievance policy.

Disability Grievance Process

Informal Resolution of a Concern Related to a Disability

An enrolled student who has a concern of disability-based discrimination or a concern over the denial of an accommodation will discuss that concern with the Director of Disability Services at 770-426-2725. The Director of Disability Services will address that concern with relevant faculty and/or administration and/or the Disability Advisory Committee (DAC) and notify the student of the resolution of their concern.

Formal Grievance Process

After exhausting the informal resolution process, any enrolled student that is registered with Disability Services may file a formal grievance of disability-based discrimination or denial of accommodations with the Disability Grievance Committee Chair/Associate Vice President for Academic Affairs (AVPAA), who can be contacted by email lesliek@life.edu or phone 770-426-2919. A written grievance statement must be made in writing within (10) business days of the action giving rise to the grievance and must be filed with the Disability Grievance Committee Chair on the correct form (which is available from the Disability Grievance Committee Chair, or Disability Services). The grievance must describe in detail the action or decision the student alleges conflicts with their rights under the ADA, ADAA or Section 504 of the Rehab Act. A student should also submit documentation to support their grievance. The student must sign a release form stating that they understand that their disability grievance will be discussed by the members of the Disability Grievance Committee (DGC), the staff of Disability Services, and/or members of the Disability Advisory Committee to allow the DGC, to determine how best to address the grievance. All members of the DGC will sign confidentiality agreements prior to reviewing any information.

Process for Forwarding Grievance to Disability Grievance Committee

The Disability Grievance Committee Chair will forward the completed written formal grievance forms to the DGC. The DGC, will review the completed forms as soon as possible but no later than ten

(10) business days after it is forwarded from the Disability Grievance Committee Chair to the DGC. Upon receiving the appropriate information, the DGC will review all written material and seek additional information pertinent to the grievance.

Other involved parties will be asked to document any action or decision in writing and present it to the DGC. After reviewing the written material and any other additional information the DGC deemed pertinent to the grievance, the DGC will prepare its findings and recommendations concerning the grievance. The Disability Grievance Committee Chair will inform the student in writing of the DGC’s decision as soon as possible, but no later than ten (10) business days after the DGC prepares its findings and recommendations. The DGC will also inform the Disability Services and/or the DAC of the DGC’s decision. An appeal of the DGC’s decision can be made to the Chief Academic Officer (CAO) for either of the following reasons:

1. Published process was not followed.

2. New information, not previously available to the DGC, which may have affected the outcome of the DGC’s decision, has become available.

Any appeal of the DGC’s decision must be put in writing and presented to the CAO’s office within ten (10) business days of the student having been notified of the decision by the DGC. The CAO will inform the student in writing of their decision as soon as possible, but no later than 30 days after they receive the appeal. The CAO will also inform the DGC, Disability Services and/or the DAC of the CAO’s decision.

The CAO’s decision on the appeal will be final.

All forms can be obtained by contacting the Disability Grievance Committee Chair or Disability Services.

Complaint to Office of Civil Rights (OCR)

A student may file a formal complaint with the Office of Civil Rights (OCR) if the student believes he or she has been denied a reasonable accommodation in violation of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 or the ADA Amendments Acts of 2008. That office will determine whether a further investigation is warranted.

Information about how to file a complaint with the Office of Civil Rights can be obtained from: OCR Main Line: 202-307-0690, Fax: 202-616-9865, TDD/TTY: 202-307-2027OCR, E-mail: askOCR@ojp.usdoj.gov.

Student Resources

Health Services

The University provides chiropractic health care for its students and their families. The student clinic is supervised at all times by faculty doctors. Students with health care needs other than chiropractic may obtain an allied health care reference list from the Office of the Student Affairs. Click here for more information https://www.life.edu/campus-life-pages/health-services/.

Card Services and Meal Plans

Life University Eagle Card Is the official Identification card for students, faculty, staff, and official campus visitors. The Eagle Card Is also and all-In-one card that can be used for campus building access, meal plans and flexBucks. You can get your ID at orientation, residence move-In and submit a photo online before you arrive on campus to avoid the lines.

Virtual submission link:

https://www.life.edu/campus-life-pages/eagle-card-services/online-photo-submission/

Meal Plans

Life University requires that students who reside In the Commons residence hall to have a meal plan. The selection of that plan will occur within the StarRez portal when applying for housing. If no selection Is made at that time the default plan will be added to their student account.

Those who wish to purchase a meal plan who are not in housing can visit:

https://secure.touchnet.net/C20966_ustores/web/store_main.jsp?STOREID=7&SINGLESTORE=true

flexBucks & eBucks

flexBucks is an optional campus cash account of pre-deposited funds accessed by the cardholder and used for all eateries on campus. The University adds a matching 10% in funds as incentive to use flexBucks (i.e., you deposit $100 and a total of $110 is loaded to account. flexBucks remain from quarter to quarter until used or disenrolled. Unused flexBucks are refunded in accordance with the University refund policy.

eBucks are dining dollars that are tied to specific meal plans. eBucks roll over from Summer Quarter thru the end of the fiscal year (June 30). They can be used at any eatery on campus and the Life U Shop. Unused eBucks are forfeited.

If you have any questions contact Eagle Card Services at: cardservices@life.edu or visit the webpage https://www.life.edu/campus-life-pages/eagle-card-services/

Student Computer Facilities

In addition to the Library’s designated computers for student use, there are two other computer facilities located within the College of Graduate and Undergraduate Studies in which classes are taught using computers or computer assisted instruction programs. There are 60 PC computers within these facilities. Each computer facility supports network laser printers for making hardcopy and data projectors for instruction. All computer centers are connected by a local area network and support email and the Internet. There is access to Blackboard the University’s Course Management System programs, which deliver all university courses on-line from all computers on the campus network. Standard software for all student computers includes MS Office. Instructors may add specialized instructional software required of their students to complete their class work. All computers are protected with virus scan software. Policies and definitions on misuse of computers and/or facilities can be found in the Student Handbook.

Lockers

Clinic Lockers

Students may register for a locker at any time throughout the quarter and will be put on the waiting list until one becomes available. Announcements are also displayed on the TV’s located in the student prep areas and in the Campus C-HOP and C-HOP.

All requests for lockers in CC-HOP must be sent to CCLockers@life.edu from a valid student e-mail account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

All requests for lockers in C-HOP must be sent to CLockers@life.edu from a valid student email account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

Because the lockers are assigned by first come, first serve basis, students must recognize the need for a waiting list. Vacant lockers will be assigned to students on the waiting list in the order by which the locker requests were received. As students are given locker assignments, they will receive notification emails.

Locker violations include failure to accept ownership by deadline, lockers unsecured, empty, items protruding from locker and excessive items which cause the door to bulge. Students are sent notification of violation via email after the third violation the director is also notified, and the locker privileges are suspended. The locker is then emptied and reassigned to a student on the waiting list.

The Fitness Center Lockers

The Fitness Center has lockers available for use while you are attending a fitness class or exercising. Please bring your own lock for security reasons and remove all personal items on a daily basis.

Locker rental is available. Rentals will operate on a quarterly basis. All lockers will carry a quarterly rental fee of $15 and $20 for the larger lockers (women’s room only). In order to request a locker rental, please pick up a copy at the Fitness Center or online at www.LIFE.edu under the Fitness Center link.

Life University is not responsible for theft or loss of personal property left in this facility or contained in lockers.

Maintenance Corners

Your experience at Life University is important to us! If you observe a maintenance issue, we want to hear about it. Feel free to use our email address fixme@life.edu created specifically for students to report their maintenance concerns. Tell us what and where the issue is, and be as specific as possible, and if you can, send a picture! (i.e. Chair broken in CCE, room 127, 3rd row, 2nd seat from the left) This email address is only for maintenance issues. The Facilities Management Operations Manager, Kelly Reade, will reply promptly and begin the process toward resolving your maintenance concern if possible.

Shuttle Services

Operating within the LIFE University Standards of Serving Lasting Purpose and utilizing modern transport vehicles, the Eagle Express provides transportation from main campus to neighboring residences, shopping, and dining venues.

The shuttles provide safe, reliable transportation for students, employees, and visitors by supporting the daily routines of the campus community.

Our transit operations are powered by TransLoc®, an integrated GPS system for campus mobility services. To view routes, service alerts or real-time shuttle locations, download the TransLoc® mobile app.  You can even view the information from a browser


How The Eagle Express Works 

Shuttles operate M-F, 6am to 7pm and Saturday from 10a-3pm. There are no set arrival/departure times for individual stops so you must use the app to track shuttle progress.  The standard daily routine is:

6am: Our 1st shuttle comes online with the AM/PM route and repeats it until 8am when it begins rotating Routes A, B, and C. 1st shuttle ends shift at 3pm.

8am: Our 2nd shuttle comes online and inserts into the Route A, B, C throughout the day. 2nd shuttle ends shift at 5pm.

10am: Our 3rd shuttle comes online and jumps into the Route A, B, C rotation as well pattern until 530pm.

5:30pm: The 3rd shuttle switches back to the AM/PM route and repeats until end of shuttle service at 7pm.

7pm: Shuttle service ends.

All drivers take an hour break midway through their shift. 

Please send any questions or comments to Shuttles@LIFE.edu and/or click here to download a .pdf of Eagle Express Best Practices and shuttle routes.

Severe Weather Emergencies

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Emergency Action Group. The Emergency Action Group will initiate notifications via our current SMS messaging system, email, and/or the www.LIFE.edu website as necessary. When an incident occurs, the Life University Communication Department may post updates of the situation via the homepage banner on the Life University website. This information can be viewed at www.LIFE.edu.

Email- LIFE Wire emails may be sent to announce emergencies, provide response instructions, and report updates. 

NOTE: During a pervasive power outage, should an emergency arise that involves personal safety or danger, please use your cell phone and DIAL 911; DO NOT dial Campus Safety at x2911 and DO NOT attempt to dial from a landline phone.

Warnings regarding emergencies such as hurricanes, tornadoes, other severe weather, terrorism, and civil disturbances are received from local and state emergency management agencies, and/or local media. Once in receipt of the information, Life University’s Leadership Group will decide on the appropriate response.

Life University Emergency Notifications

How will I be notified of an emergency?

  • SMS Text (Rave)
  • ALERTUS Emergency Beacons
  • Email
  • Life University Website Homepage Banner
  • Daily LIFE Wires

Life University has adopted the RAVE System for primary dissemination of information regarding emergencies. RAVE (SMS Text, Email, Voice Messaging)

What is RAVE? RAVE is an emergency messaging system that sends SMS text messages directly to your cell phone, as well as an email notification, in the event of an emergency. It will NOT be used for routine communications.

How do I ensure that I am enrolled to receive the emergency text messages? You MUST validate your phone number and email address to be contacted in the event of an emergency and ensure it is updated. If you change either your phone number or email simply log in to Engage.

What does it cost? The only cost is the amount your cell phone company may charge you to receive a text message – usually just a few cents. However, Life University will ONLY use the RAVE system for emergency notifications, NOT routine communications or announcements.

Who else will have access to my cell phone number or email? No one; the cell phone number or email you provide for your messaging will remain confidential and will NOT be released to anyone else.

What if my cell phone number changes? You must update your cell phone number by going to the “Address and Emergency Notification Information” link on the Life University Engage site. Your number can be removed from the system, however this is NOT recommended.

How will I be alerted if I don’t have a cell phone? Alert notifications will continue to be sent via ALERTUS Emergency Beacons, University email, and the Life University website homepage banner. However, text messaging offers contact to the greatest amount of people in the least amount of time.

Can my family sign up for RAVE? At this point, RAVE is only intended to reach students, faculty and staff. However, you may choose to enter up to three telephone numbers in the system, which provides designated fields for home, business and cell numbers.

Recharge Station

The Campus Activities Board hosts the Recharge station located in the soft seating are of the Socrates Café.

The station has items that all LIFE students can checkout with a valid student ID. There are great relaxing items such as hammocks, corn hole, kan jam, bocce ball, laptop/phone chargers, and much more! The Recharge Station is open from 6PM to 10PM every weekday and from 12PM to 10PM on weekends

Notary Services

Notary Republic services are available to all the LIFE University community 07:00am – 03:00pm Monday – Friday (except Holidays) in the Life University Campus Safety Office located at 1085 Barclay Circle. 

Please remember to bring all documentation and proper ID’s.

ATM Machine

ATM machine is located outside the Learning Resources Building next to the Enrollment Events office. 

Voter Registrations

You can pick up a voter Registration form in the Office of Student Affairs located in the Learning Resources Building, or you can go online to https://sos.ga.gov/index.php/elections/register_to_vote.

Voter Qualifications

To register to vote in the state of Georgia, you must be:

  • A citizen of the United States
  • A legal resident of Georgia and of the county in which you wish to vote
  • At least 18 years of age by election day

Also, you may not register to vote if you are currently:

  • Serving any sentence imposed by the conviction of a felony
  • Judicially determined to be mentally incompetent 

International Student Services: Department of International Program

The Department of International Programs (DIP) team consists of the Director of International Programs, who is also a Principal Designated School Official (PDSO), and International Admissions Counselor who is also a Designated School Official (DSO). DIP is located in the Office of Enrollment Services, provides programs, services, and information to all categories of international students that include F-1 visa students, undocumented and Deferred Action for Childhood Arrivals (DACA), and other nonimmigrant visa holders, as well as some categories of dual citizens and the U.S. permanent residents.

The Director of International Programs oversees the international admissions process and immigration compliance of international students, gives advisement and counseling in the U.S. Department of Homeland Security (DHS) and U.S. Citizenship and Immigration Service (USCIS) regulations, travel, on-campus and off-campus employment, off-campus internship regulations for F-1, financial, personal and cross-cultural issues. The Director of International Programs serves as the official liaison between Life University and its F-1 visa students with the Student and Exchange Programs (SEVP) of the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS) and maintains and oversees Life University’s SEVIS accreditation, submits updates and school recertification documents including the Form I-20 to reflect changes in personal information (address, telephone number, etc.), program of study, registration (program extensions, reduced course load requests, transfers, graduation, withdrawal etc.) and/or enrollment status of active status students; develops and administers programs that improve international student persistence and retention and other international student-related programs; programs and conducts international student orientations and seminars and workshops on relevant issues;

  • Advocates for international students’ needs by establishing campus wide connections and promoting awareness of uniqueness of international students’ social, cultural, financial and academical experiences;
  • Oversee policies and service functions in Department of International Programs to ensure that appropriate support is available to the international students at University by collaborating with HR and all other departments;
  • Oversees and administers services to prospective international students holding variety of non-immigrant visas and undocumented students including DACA, undocumented, asylum seeker and other students providing advising when needed and referral to outside immigration counsel when appropriate;
  • Advises students on current F1, USCIS, and Customs and Border Protection CBP) policies and guidelines related to international students;
  • Assists and advises students throughout the Optional Practical Training application process.;
  • Provides travel endorsement (annually) for those F1 students intending to travel outside of the United States, etc.

The International Admissions Counselor gives advisement and counseling in the areas of international admissions requirements and procedures and administers mandatory health insurance and tax compliance requirements for F-1 visa students. International Admissions Counselor serves as a Designated School Official (DSO); Provides annual travel endorsement for those F1 students intending to travel outside of the United States, handles a variety of areas of F-1 visa student compliance within the duties, manages international student tuition discount, F-1 compliance, and health insurance-related holds on student accounts, supports the Director of International Programs in planning and conducting planned workshops, cultural and social engagement events and orientations. 

Contact the Director of International Programs at 678-331-4330 and International Admissions Counselor at 770-426-2807 or toll-free at 800-543-3202, or at international@life.edu.

For more information on international student rules, regulations, and procedures visit the Academic Catalogs of the colleges and Life University F-1 student webpage.

Student Affairs Desk

The Student Affairs Desk is our “One Stop Shop” for students. Student Advocates serve as the first point of contact and gateway to supporting streamlined services for students in areas such as Financial Aid, Student Accounts, Registrar, Housing, Meal Plans, Career Development, Student Conflict Resolution, Student Engagement, Eagle Card Services and Graduation.

The Advocates are proactive in addressing students’ needs and questions to be supportive throughout a students’ time at the university. They provide guidance about important university processes, policies, documents, or forms. The Advocates can answer general questions and help students to navigate and identify campus services and resources.

The Student Affairs Desk provides a welcoming environment with comfy chairs and multiple computer kiosks for students to access the internet to compete forms electronically, register for classes, apply for housing, complete a FAFSA, make payments or navigate EagleNet.

Our location is in the Learning Resource Center Building next to the library and are available 8:00 a.m.–5:00 p.m., Monday–Friday and by calling 770-426-2700.

 Academic Advisement 

Academic advising is a highly interactive and collaborative process between student and advisor allowing for clarification, assessment, and monitoring of a student’s academic progression. Students are expected to utilize EagleNet in conjunction with their academic advisor to build an academic plan and register for approved courses. Although students are expected to consult advisors regularly, students bear final responsibility for the decisions they make for courses. All students may find the name of their advisor through their EagleNet account.

Contact Academic Advisement:

Center for Academic Excellence

Center of Chiropractic Education

8:00 a.m. – 5:00 p.m., Monday-Friday

Phone: (770) 426-2724

To make an appointment with an Academic Advisor or contact the Center for Academic Excellence, students can visit: https://www.life.edu/academic-pages/academic-resources/center-for-academic-excellence/academic-advising/

Advisement Process

It is recommended that all students meet with their advisor each quarter. Certain students may be required to meet with their advisors depending on academic standing and and/or their quarter of enrollment. Students will receive communication to their student e-mail address with instructions on how to schedule an appointment with their advisor. Students are welcome to schedule appointments to meet with an advisor regarding any concerns with class.

The purpose of advisement meetings are as follows:

Students are provided an opportunity to build an interpersonal relationship with their advisor for gaining assistance in planning their educational career. Students can meet with an advisor to discuss academic advising, the transition to college, adjustment to courses, and campus resources available to achieve academic success. Students and advisors will also work collaboratively to create an academic plan. All students are assigned a professional advisor based on program level and alphabetical split by last name. Upon admission and will remain assigned to that advisor for the duration of their enrollment in their program level.

Academic Success Coaching 

Academic Success Coaching at Life University strives to help students identify and remove barriers to their success by encouraging them to become more self-aware, and understand their strengths, values, interests, purpose, and passions. Coaches promote student self-efficacy through relationship building, educating, and accountability.

Contact Academic Advisement:

Center for Academic Excellence

Center of Chiropractic Education

8:00 a.m. – 5:00 p.m., Monday-Friday

Phone: (770) 426-2724

To make an appointment with an Academic Success Coach or contact the Center for Academic Excellence, students can visit:

https://www.life.edu/academic-pages/academic-resources/center-for-academic-excellence/academic-success-coaching/

Undergraduate Students

Undergraduate students who are admitted provisionally or are on academic probation are assigned to an Academic Success Coach based on an alphabetical divide based on last name for the duration of their provisional or academic performance contract. Students may also be referred to a coach or elect to meet with a coach on their own.

Doctor of Chiropractic Students

Doctor of Chiropractic students admitted under the Alternative Admissions Track (AAT) are assigned to an Academic Success Coach for the first three (3) quarters of the program. Students who have been previously dismissed, are transfer students from another Chiropractic College or are students restarting the program may also be assigned to an Academic Success Coach. Students placed on academic probation will also be assigned to an Academic Success Coach for the duration of their performance contract.

Graduate Students

All students entering the Graduate Program are assigned a professional advisor and Academic Success Coach upon admission and will be work with that Individual for the duration of the program and will be required to meet with the coach If they are provisionally admitted or on an academic performance contract.