Student Support Services

Office of Student Services

Mission

By partnering with members of the Life University community, Student Services fosters an atmosphere that inspires, cultivates and sustains the holistic development, dedication to Lasting Purpose and success of each student from acceptance, through enrollment and beyond graduation.

Student Services Locations

The main Student Services offices are located in the Sport Health Science Center complex on the second floor. The departments of Student Services are located in various locations around campus

For example, the offices of the Vice President of Student Services, Student Conduct, Career Services, Executive Director of Student Services, Student Involvement and Leadership, and Student Retention are located in the main Student Services offices on the second floor of the Sport Health Science Building. The Student Success Center is located in The Center for Chiropractic Education. Student Administrative Services and the Student Advocacy Center are located in the Learning Resources Building.

Questions concerning policies, rules and regulations, housing, jobs, churches, recreational facilities, civic organizations, on-campus clubs, health services, activities, Activities Center, etc., can be answered in the Office of Student Services.

Student Involvement & Leadership

The college experience goes way beyond academics. That’s not to say that academics aren’t important – they are, but immersing yourself in college life means being involved in extracurricular activities.

Recognizing that well-balanced students are infinitely more prepared for life after college, Life University offers opportunities for student involvement, for students to express themselves, contribute to their talents and develop new friendships and relationships both on campus and in the community.

OrgSync

OrgSync is an online community for all departments, programs, and organizations on campus. OrgSync helps to connect and engage students, improve information sharing, minimize paper usage, and so much more! Join organizations, quarter classes, online communities and RSVP to campus events. OrgSync helps students to engage in campus life and manage their involvement at LIFE. Log on to OrgSync with your university username and password.

Clubs and Organizations

Life University encourages students to organize and participate in group activities intended to provide leadership training, social growth, and community service as well as promote the desire for continued education.

The Office of Student Services approves all clubs and organizations except Technique clubs (which are approved by the Chiropractic Science Department). Students who wish to form new clubs should discuss plans and purposes of the new organizations with the Director of Student Engagement and Leadership. Policies concerning organizations and their procedures may be found in the Student Life section of OrgSync.

Class Organizations

Each DC quarter class and incoming undergraduate class shall elect officers to organize the affairs of the class and representatives to Student Council. Each class selects an advisor from the faculty or staff to assist and direct as the need arises.

Joining on-campus organizations

All on-campus organizations must be officially registered through the Office of Student Services. Registered student organizations must have a faculty/staff advisor and be registered each quarter. Check the online Life University calendar and throughout the campus for club and activity postings. For a list of current clubs and organizations can be found under the organization tab on Life University’s OrgSync site.

Guest Speakers

Any club, class, or organization that wishes to have a guest speaker on campus must submit a request to the Office of Student Services at least two weeks prior to the event. Guest speaker request forms can be obtained from the Student Life portal on OrgSync. 

Social Events

If organizations wish to host social events, they should contact the Office of Student Services. Registered student organizations are expected to follow the Student Code of Conduct and the Student Organization Handbook at all times.

Recharge Station

The Campus Activities Board hosts the Recharge station located in the soft seating are of the Socrates Café.

The station has items that all LIFE students can checkout with a valid student ID. There are great relaxing items such as hammocks, corn hole, kan jam, bocce ball, laptop/phone chargers, and much more! The Recharge Station is open from 11AM to 1PM and 6PM to 10PM every weekday and from 12PM to 10PM on weekends.

Student Organizations

Life University offers more than 70 various clubs and organizations which you can join. From nutrition clubs and organizations to sports clubs, and from Student Council to chiropractic technique clubs, there is something for everyone. Click Here for a listing of officially recognized clubs and organizations or email involvement@life.edu.

Student Activites

The Campus Activities Board (CAB) is hosted out of the Office of Student Services with the expressed purpose of providing entertainment, recreation and educational programs for Life University’s student body. The CAB board is comprised of 6 students part-time Campus Activities Monitors, helps to plan student events on campus.

If you like planning and participating in events designed for students such as concerts, parties, bands/DJs, holiday festivals and dinners, open mic nights, and other fun gatherings, the Campus Activities Board is a great way to get involved and get your friends and colleagues involved as well. For more information email CAB@student.life.edu.

Intramural Sports

Intramural Sports are designed to provide an opportunity for all students, faculty and staff to participate in organized recreational activities. Structured leagues and tournaments are offered in a diverse array of sporting activities such as: Flag football, Basketball, Softball, Soccer, Volleyball and much more. It is simple to get involved, register Here and click “create account”.

On the IMleagues site you will find an Intramural Sports manual that is designed to serve as an informative and procedural guide for all sports participants. Team captains are expected to familiarize themselves with and abide by the information contained in this manual. We encourage all participants with questions concerning this manual to contact Student Services Office.

The mission of the Intramural and Recreation Sports Program is to provide students, faculty and staff the opportunity to promote a healthy college experience while building interpersonal and transformational leadership skills.

Recreational Sport Organizations

Club Sports require more commitment than Intramurals, as they involve practices, games and even some travel. To sign up for a RSO or for more information, email reprograms@LIFE.edu.

Student Ambassadors

The Student Ambassadors are an honorary group of students who participate in public relations activities for Life University. We represent the vision of Life University by serving as a liaison to prospective students, leaders in the chiropractic profession, and the community. Our mission is to promote the growth and quality of Life University by optimizing the experience of prospective students and special guests. Events we host and/or participate in are: Club/Market Day, New Student Party, LIFE Leadership Weekend, Campus Tours, Graduation, Leadership Retreats, Lyceum, as well as special events and speakers hosted by the President. For more information, contact Dr. Lisa Rubin in the Student Success Center at LRubin@LIFE.edu.

Student Council

Life Student Council exists to serve as a medium for expression between students and administration, through its representative structure. Any member of the student body is eligible to serve on Student Council as outlined in the official Constitution and By-laws of LSC. Each DC class, as well as undergraduate and graduate programs, (freshmen, sophomore, graduate, etc.) have an opportunity to be represented  All students are invited to attend LSC general meetings. Officer elections are held during spring quarter. Those elected to serve as officers serve an annual term from summer through spring. Contact Student Council at LSC@student.life.edu for more information.

Vital Source

Founded in 2007, “The Voice of the Students” is a student-run, student-produced newspaper that exists to serve the LIFE community. Vital Source is a bi-quarterly publication with new issues hitting the stands around 4th and 8th weeks (on the 11-week system). Consisting almost entirely of student writing, Vital Source encourages all students, undergraduate, graduate and chiropractic, to pick up a pen and contribute through the written word. Suggestions, comments, and general inquiries can be emailed to vital.source@LIFE.edu. Please see page 2 of the current issue for information on submitting articles, placing advertisements/classifieds, or purchasing subscriptions.

Class Organizations

Each entering class is encouraged to elect officers annually to manage its affairs, including special projects, fund-raising activities and social events. Each class, upon matriculation, should request a faculty member to act as an advisor.

A Commitment to Minority Participation at Life University

Life University promotes appreciation for cultural diversity among all members of the University’s extended family.

Because of Life University’s desire to share Chiropractic with people from all cultural and ethnic backgrounds, LIFE has actively sought to recruit applicants from the African-American, Latino, Asian American, Pacific Islander and Native-American populations.

Community Involvement

In keeping with our commitment to Lasting Purpose, Life University encourages student participation in community activities.  Activities such as clothing and food drives, volunteering with local after-school tutoring program, spending time with individuals in a retirement community and working with local community outreach agencies contribute to student growth and development and prepare graduates to be significantly involved as professional members of their chosen communities. If you would like to recommend a service opportunity or ask about existing opportunities for service at Life U, please email WeServe@LIFE.edu.

Life Center for Seniors

As a service to the community, Life University has opened its doors and heart to a new group of students — local area senior citizens, with the LIFE Center for Seniors (LCS).

LCS is a membership program. For a minimal yearly membership fee, persons 50 or older, or those married to someone 50 or older, may join the LCS program. A membership offers seniors personal enrichment through fellowship as well as the use of campus facilities and student rates on chiropractic care.

Ian Grassam Treehouse Activites Center

The University maintains an Activities Center (The Ian Grassam Treehouse) to provide students with a place for relaxation and social interaction. The Treehouse is located across the street from the academic campus in a quiet wooded area. Students are encouraged to use the Treehouse and the surrounding woodlands. Special events at the Treehouse must be coordinated through the Office of Student Services. The Treehouse is open from 7:00 a.m.-10:00 p.m., Monday through Friday and Noon to Midnight, Saturday and Sunday. Hours are extended during mid-terms and finals. The Treehouse is home to the Campus Activities Board as well as the LIFE Student Council. The following policies must be observed.

Ian Grassam Treehouse Activities Center Policies

Ian Grassam Treehouse Activities Center Policy SS.010  

1. Scheduling of the Treehouse must be done at least two weeks in advance.
2. All functions must be booked through the Office of Student Services.
3. Only registered student organizations or the Vice President of Student Services or his/her designee may reserve use of the Treehouse. Use of the Center is limited to University related functions.
4. All guidelines regarding fire safety and occupancy need to be followed.
5. Groups who reserve The Treehouse are liable for all damages and/or vandalism that occur while using the Center.
6. There will be no alcoholic beverages unless approval is given as stated in the ALCOHOL POLICY.
7. Friends and family of Life University students are welcome to use the Treehouse; however, the Treehouse is a student space. Non-students need to be accompanied by a Life University student at all times.
8. In accordance with Life University Fire Safety Policy, cooking appliances not provided by the institution are prohibited.

Orientation

The orientation program is conducted at the beginning of each quarter. It is designed primarily to aid students in adjusting to a new environment. We recognize that orientation is a continuing process; students cannot become totally knowledgeable about the University, its academic programs and co-curricular programs until the students have been in attendance for a few quarters. Students are urged to contact the Office of Student Services with any immediate questions. Our multi-day orientation program also provides students with opportunities to interact with current students, staff and faculty in addition to their fellow classmates.

Career Services

The Office of Career Services provides resources to both students and alumni of Life University.

Resources and services provided to undergraduate students include assistance with selecting a major and career options, gaining experience through internship and volunteer opportunities and developing post-graduation plans. Through individual appointments workshops and other resources, the Director of Career Services assists students with formulating career goals and the plans to achieve those goals.

Workshops and individual appointments related to resume writing, cover letters, job  search strategies and interview skills are available. Life University students may participate in university sponsored career fairs as well as Atlanta area career and networking events. Students in the College of Graduate and Undergraduate Studies are encouraged to participate in the GACE (Georgia Association of Colleges and Employers) Statewide Career Fair  each April and  the Georgia Careers Consortium Career Opportunities Fair held in November of each year.  Students in the College of Chiropractic are encouraged to visit with Doctors of Chiropractic when they visit the campus to recruit for their practices in events hosted by the Office of Career Services.

All Life University students and alumni have access to a password protected site, Careers4Life, where they may find a variety of job openings and practice opportunities as well as internship and part time job listings. Students in each college are encouraged to register to use Careers4Life as it a valuable tool for locating opportunities and it is a way in which we communicate scheduled workshops and career related events.

The Office of Career Services is located in the Office of Student Services in the Sport Health Science Building. Individual appointments may be arranged by calling the Director of Career Services at 770-426-2767 or via email at sdudt@LIFE.edu.

Student Housing

On Campus Housing

LIFE’s Village Retreat includes a secure 300-bed, state of the art student housing complex with a 600-space parking deck. The apartments are offered furnished and include private bathrooms, washer and dryer, stainless steel appliances, bedrooms wired for high-speed Internet and a convenient location. The Village Retreat features quiet study/gathering areas, a computer lab, lounge and game areas, and an amazing courtyard offering a number of varied environments and experiences.

Each quarter a limited number of units may become available due to the departure of graduating students. In addition we may have numerous roommate openings within the two bedroom units that are already occupied. Place Properties Campus Staff will help place individuals into available units on a first-come-first-served basis. You may call the leasing manager’s office at (770) 419-5554 to inquire about availability. Visit LIFE’s Village Retreat and look for the link to the housing application in PDF format. We encourage current residents with an upcoming vacancy in their unit to add their name to the roommate list. We hope that by contacting these individuals directly you will find a compatible roommate.

The Office of Student Services, located in the Sport Health Science building, provides limited assistance in locating housing. A roommate listing is provided only to students accepted into Life University. To obtain the list, please contact the Office of Student Services (770-426-2700).

The Commons at Life University provides affordable housing on campus. Other furnished and unfurnished apartments, condos and houses to rent or buy are available near campus and throughout the surrounding area. The University also provides listings on the availability of nearby apartments, condominiums, houses and mobile homes. Roommate lists are available upon request. Contact the Office of Student Services at 770.426.2700 for housing assistance.

Off Campus Housing

To assist you in your off campus housing search we have also compiled a list of apartment complexes in the Marietta vicinity (available by request), the listings are for information purposes only. The Office of Student Services will not be held responsible or liable for information posted.  The Office of Student Services does not promote or endorse any of the listings. In the Office of Student Services there is a bulletin board with listings for additional housing for lease, rent or sale, as well as roommates wanted.

If you have any questions, e-mail The Office of Student Services or contact them at (800) 543-3661 or (770) 426-2700.

Vaccination Policy

Life University does not require vaccinations for students, faculty or staff as part of application, matriculation or employment at Life University. However, Life University provides all students residing in campus housing with important information regarding meningococcal disease and methods of reducing the risk of the disease.

You can find more information about the State of Georgia’s laws and policies related to immunizations and exemptions at the National Vaccine Information Center. To learn more about meningitis and vaccine, visit the web sites for the Center for Disease Control and Prevention (CDC), the American College Health Association, and the National Meningitis Association.

The United States government may require certain immunizations, inoculations and/or vaccinations as a requirement for residency or student visa status. Individuals seeking residency or student visa status should contact the Department of State for additional information.

Wellness Center

It is the goal of the Life University Wellness Center to offer a large variety of fitness programs to meet the needs of the Life University Community. Our objectives are to:

• Provide students, staff and faculty with quality instruction and supervision in a personalized exercise program;
• Provide updated materials and activities related to health and fitness issues.

We have daily fitness classes offering different levels of intensity, all taught by our own students. We also offer personal training for that one-on-one attention, including body fat testing, to help determine the starting point of your physical fitness level. We offer drop-in leisure activities, including aerobics, weight room, personal training, racquetball courts, fitness assessment and a variety of personalized classes.

The Wellness Center contains an indoor, air-conditioned aerobics room equipped with hardwood floor, mirrored walls, big screen TV, sound equipment, exercise balls, mats and steps. The fitness room is fully equipped with four big screen TVs, Satellite Radio, Wi-Fi, free weights and selected weight training equipment and cardiovascular equipment, including stationary bikes, ellipticals and treadmills.

Lockers are available to rent at the Wellness Center for a fee of $15.00 per quarter. You must register your locker with the Wellness Center Director.

In cooperation with the City of Marietta, Life University has a 5-mile jogging trail, which wanders through LIFE’s campus and two city parks immediately adjacent to the campus.

Student Success Center (SSC)

We would like to introduce you to the many special services that the SSC can offer you. Our goal is to help promote success throughout your collegiate years and beyond. The Center provides students with learning opportunities that develop skills and competencies to enrich the individual’s educational experiences and assist them to achieve excellence throughout their career path. The Student Success Center at Life University offers academic, emotional and disability support.

Please contact us if we can help provide any of these above services or just stop by to learn more about what the SSC can offer you (or call 770-426-2725). All services are free to currently enrolled Life University students, unless referred to outside resources. The Center is located in the Center for Chiropractic Education building.

The following services are available at the Student Success Center:

• Academic Support Services
• Counseling
• Disability Services

Academic Support Services

SSC offers a variety of services to support students in achieving their academic goals. In addition to helping students improve their study skills and develop learning strategies to enhance academic achievement, assistance is also made available through these services:

• Supplemental Instruction (SI)
• Tutoring
• Online Tutoring
• Workshops
• Global Voices 
• Make-up Testing
• College of Chiropractic Open Learning Lab
• Undergraduate Learning Lab (CGUS 217 and 218)
• Athletic Learning Lab

Supplemental Instruction (DC)

Supplemental Instruction (SI) leaders act as facilitators by helping students develop and strengthen study skills and integrate effective learning strategies that are content specific. All students are encouraged to attend as many SI sessions as possible, as it is a voluntary program. Please see SI schedule for specific times and locations. If SI sessions are not available, students will be referred to the appropriate learning lab(s), online tutoring and to contact their faculty for further assistance.

Tutoring (Undergraduate)

Tutors act as facilitators by supporting their peers in strengthening study skills with specific course content. Tutoring sessions are drop-in format. Please see the Tutoring schedule for specific times and locations of the tutoring sessions. If tutoring sessions are not available, students will be referred to the appropriate learning labs, online tutoring and to contact their faculty for further assistance.

Online Tutoring (Undergraduate, Graduate, DC)

Students can access online tutoring through Smarthinking. The link to access the online tutoring is found on Blackboard. Students will need to refer to Smarthinking’s schedule for subject availability and the times they are offered.

Workshops

Workshops are designed to assist students in achieving their academic goals through interactive discussions in reference to developing effective learning strategies, identifying their learning style, improving their time management, goal setting and study skills. Please refer to workshop schedules for dates, times and location. Workshop schedules are also available in the SSC in the CCE Bldg.

Global Voices

Global Voices is a service that helps non-native, English-speaking students to strengthen their communication, written, and comprehension skills so that they may be more successful in their academic programs at Life University. Students can find resources to enhance their reading, writing, comprehending, and speaking of the English language, along with other support. Global Voices has 2 full-time academic support professionals available to assist the students with their English language needs. Global Voices is located in Mod 4.  

Make-up Testing

Make-Up Testing is available on Tuesday, Wednesday and Thursday @ 11:00a.m. during weeks 1 through 10. There is no makeup testing on week 3 Tuesday and week 4 Tuesday and Wednesday due to the OSCE testing. There is no make-up testing during week 11 finals. All testing is conducted in room 152 in the CCE building. Make-up request forms are available outside the lobby of the SSC in the CCE building. They must be filled out and signed by a faculty member prior to the exam. No appointment is needed to pick up a purple form.

Counseling

Life University is committed to the personal growth of our students. We offer a variety of services and resources for all enrolled students. Our goal in counseling is to provide an environment where students can learn valuable life and coping skills to take proactive steps in improving their overall well-being. SSC Counseling offers a variety of services which cater to the diverse needs of our students.

Life University offers counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability of an off-campus counselor via phone. In addition, students can request face-to-face visits with an off-campus therapist and will be provided with 6 free sessions per year. This service allows students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the University. In addition, the service can be utilized by students’ dependents which includes spouses and/or children. You can contact SAP directly by calling (770) 951-8021 or 1-800-869-0276. An SSC Counselor can also assist you in making contact with SAP.

Individual/Couples Counseling

Life University offers individual and couples counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability of an off-campus counselor via phone. In addition, students can request face-to-face visits with an off-campus therapist and will be provided with 6 free sessions. This service allows students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the university. In addition, the service can be utilized by students’ dependents, which include spouses and/or children. You can contact SAP directly by calling (770) 951-8021 or 1(800) 869-0276. A SSC Counselor can also assist you in making contact with SAP. 

Crisis Intervention

A student in crisis should contact Campus Safety at (770) 426-2911 or 911 immediately. Georgia Crisis and Acess Line also has a 24/7 crisis line at (800)715-4225. All are available 24/7.

Disability Services

Students with documented disabilities may request reasonable accommodations, which will afford them equal access to all educational programs and activities of the University. Requests for reasonable accommodations must be made to the Student Success Center. The University complies with all state and federal regulations regarding the provision of reasonable accommodations to educational programs and services in accordance with the Americans with Disabilities Act, Section 504 Rehab Act and the ADAA.

ADA Compliance Statement for Student Accommodations

The Student Success Center (SSC) has been designated to coordinate the University’s overall compliance with the ADA, ADAA and Section 504 of the Rehabilitation Act, as they apply to students. The Student Success Center maintains the student’s Self-Identification form and Plan of Action. SSC helps develop strategies for compliance, coordinates the University’s accommodation processes for students and monitors implementation efforts. The SSC also handles inquiries about compliance and investigates complaints relating to student accommodations and service requests. Additional information may be obtained by contacting Dr. Lisa Rubin, Director of Student Success Center and Compliance Officer at 770-426-2725 or LRubin@LIFE.edu, or by contacting the Student Success Center at 770-426-2725 or SSC@LIFE.edu.

Documentation Requirements for Accommodations

A disability is defined as a physical or mental impairment that substantially limits one or more major life activities. The disability must be clearly documented with information confirming that the student is substantially limited by the impairment and that a need exists for the accommodation.

A student will not automatically be provided with accommodations based on a diagnosis alone. Evidence must be presented that the disability is significantly interfering with the student’s academic performance. Each accommodation is individualized to the particular student, as supported by the student’s documentation.

All students must meet and follow all Life University rules, Student Handbook, Course Catalogs and Technical Standards, with or without approved accommodations. The University will make such modifications to its academic requirements as are necessary to ensure that such requirements do not discriminate, on the basis of disability, against a qualified student with a disability. Academic requirements that the University can demonstrate are essential to the instruction being pursued by such student or to any directly related licensing or accreditation requirement will not be regarded as discriminatory. Please check with the Student Success Center if you are declaring, adding or changing a major or program to determine (a) whether the Student Success Center requires additional documentation or (b) whether other Technical Standards apply to the major or program. **Please review the attached Technical Standards or see the Life University Catalog** Please check with the SSC for the following: (a) If you are declaring a new major or adding or changing a program of study or (b) To determine if documentation is necessary for any updated accommodation requests. Please be aware that Technical Standards may apply to a new program or major.

All students are responsible for providing adequate documentation. Life University is not required to conduct or to pay for any evaluation to document a disability or need for an academic adjustment. Life University does not provide any evaluations or documentation for disabilities. These documentation requirements should be taken to the student’s evaluator and the evaluator is required to make recommendations for academic accommodations in each of the following categories (when applicable): written examinations, technique classes, lab classes/examinations and clinical experience.

Documentation from an outside independent (non-Life University) licensed professional must be provided to the Student Success Center. Students are responsible for all funding to pay for appropriate professional documentation. Your state vocational rehabilitation agency through the Department of Education Web page may be able to assist.

Documentation must include the following:

1. Be provided by a qualified licensed professional with the ability to diagnose the specific disability and must abide by the Conflict of Interest Policy for Disability Services as stated:  Students who request accommodations and provide documentation to the Student Success Center (SSC) must use a qualified licensed professional that is independent of Life University; therefore, the following cannot be utilized: faculty or staff member whether full-time, part-time, adjunct, extension faculty or preceptor. This is to avoid a conflict of interest to the dual role of providing services at the University.  This policy for documentation provided by the licensed professional is for the following but not limited to: 
   1. the student’s use in helping support whether the request for accommodation under the ADA, Section 504 Rehab Act of 1973 or the ADAA should be granted,
   2.  the purpose of updating documentation or adding accommodation recommendations and 
   3. documentation for extenuating circumstances related to Disability Services. There is a formal grievance process available through the Grievance Committee Chair.
2. If the student is 18 years or older, documentation must be current adult based (18 years or older, post high school). Individualized Education Program (IEP), Section 504 plan and/or a prior history of accommodations are not necessarily sufficient documentation for postsecondary education, since different demands are required and the nature of a disability may have changed due to maturation. (***Note: If you are a Chiropractic student or plan to go into the Chiropractic program, please review National Board of Chiropractic Examiners documentation requirements at www.NBCE.org ***)
3. Be on professional letterhead with address and telephone number.
4. Original signature of professional with listed degree and specialty.
5. Dated.
6. Assessment data must be included. Comprehensively and clearly define the impact of the disability on the student’s functioning in daily life. Clearly define the limitations imposed and the support data verifying the impact of the condition. Single sub-tests or checklists are not acceptable as a sole source of documented data. Standard or scaled scores from all tests and sub-tests must be included in your diagnostic report.
7. Recommendations for accommodations must be listed with support diagnostic information. Documentation must be specific in listing practical and written exam based accommodations, if appropriate. ***For Chiropractic Students, please see National Board of Chiropractic Examiners website for further details (“Test Accommodation Guidelines”)***

Process for Requests for Accommodations

The Director of Disability Services or his/her designee will review the documentation and will meet with the student and others, as needed, to determine the appropriate academic adjustment and/or auxiliary aids and services for the student. Students will be notified, in a timely manner, of all specific adjustments or services that have been agreed to and of any denial of requests adjustments or services and the reason(s) for any denial.

If a student requests an accommodation that would modify or eliminate a requirement of the student’s academic course/ program, before a decision is made on whether the accommodation can be provided to the student, the Director of Disability Services or his/her designee will consult with one or more faculty members and/or administrators who teach and/or administer the academic course/program in question and ask how important the requirement in question is to the academic course/program, and whether, why and how, in their professional academic judgment, (a) the requirement in question is essential to the particular academic course/program, (b) changing or waiving the requirement would either lower academic standards or require substantial course/program alteration, (c) the individual student requesting the accommodation has demonstrated a need for the accommodation, (d) there are reasonable alternatives to the requirement that are applicable to the individual student. After conferring with the appropriate faculty members/administrators, the Director of Disability Services or his/her designee will consider the information provided by them and determine, consistent with the recommendations of the faculty members/administrators, whether the requested accommodation should be provided to the student making the request, and if not, whether an appropriate alternative exists that can be offered to the student. The Director of Disability Services or his/her designee will notify the student in writing of his/her determination, including the supporting bases, and that, if the student is dissatisfied with the determination, he/she may file a grievance for consideration by the Grievance Committee, by following the procedures set forth in the Disability Grievance policy.

Disability Grievance Process

Informal Resolution of a Concern Related to a Disability

A student who is registered with Disability Services and who has a concern of disability-based discrimination or a concern over the denial of an accommodation will discuss that concern with the Director of Disability Services at 770-426-2725. The Director of Disability Services will address that concern with relevant faculty and/or administration and/or the Disability Advisory Committee (DAC) and notify the student of the resolution of his/her concern.

Formal Grievance Process

After exhausting the informal resolution process, any enrolled Life University student that is registered with Disability Services in the Student Success Center may file a formal grievance of disability-based discrimination or denial of accommodations with the Grievance Committee Chair/Vice President of Operations, who can be contacted by email john.mcgee@life.edu or phone 770-426-2805. A written grievance statement must be made in writing within (10) school days of the action giving rise to the grievance and must be filed with the Grievance Committee Chair on the correct form (which is available from the Grievance Committee Chair, or the SSC). The grievance must describe in detail the action or decision the student alleges is in conflict with his or her rights under the ADA, ADAA or Section 504 of the Rehab Act. A student should also submit other documentation to support his or her grievance. The student must sign a release form stating that he or she understands that his or her disability grievance will be discussed by the members of the Grievance Committee, the staff of the Student Success Center, and/or members of the Disability Advisory Committee in order to allow the Grievance Committee to determine how best to address the grievance. All members of the Grievance Committee will sign confidentiality agreements prior to reviewing any information.

Process for Forwarding Grievance to Grievance Committee

 The Grievance Committee Chair will forward the completed written formal grievance forms to the Grievance Committee. The Grievance Committee will review the completed forms as soon as possible but no later than ten (10) school days after it is forwarded from the Grievance Committee Chair to the Grievance Committee. Upon receiving the appropriate information, the Grievance Committee will review all written material and seek additional information pertinent to the grievance.

Other involved parties may also be asked to document any action or decision in writing and present it to the Grievance Committee. After reviewing the written material and any other additional information the Grievance Committee deemed pertinent to the grievance, the Grievance Committee will prepare its findings and recommendations concerning the grievance. The Grievance Committee Chair will inform the student in writing of the Grievance Committee’s decision as soon as possible, but no later than ten (10) school days after the Grievance Committee prepares its findings and recommendations. The Grievance Committee may also inform the SSC and/or the DAC of the Grievance Committee’s decision. An appeal of the Grievance Committee’s decision can be made to the Vice President of Academic Affairs (VPAA) for either of the following reasons:

1. Published process was not followed.

2. New information, not previously available to the Grievance Committee, which may have affected the outcome of the Grievance Committee’s decision, has become available.

Any appeal of the Grievance Committee’s decision must be put in writing and presented to the VPAA’s office within ten (10) school days of the student having been notified of the decision of the Grievance Committee. The VPAA will inform the student in writing of his decision as soon as possible, but no later than 30 days after he receives the appeal. The VPAA may also inform the Grievance Committee, the SSC and/or the DAC of the VPAA’s decision. The VPAA’s decision on the appeal will be final.

All forms can be obtained by contacting the Grievance Committee Chair or the SSC. 

Complaint to Office of Civil Rights (OCR)

A student may file a formal complaint with the Office of Civil Rights (OCR) if the student believes he or she has been denied a reasonable accommodation in violation of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 or the ADA Amendments Acts of 2008. That office will determine whether a further investigation is warranted.

Information about how to file a complaint with the Office of Civil Rights can be obtained from: OCR Main Line: 202-307-0690, Fax: 202-616-9865, TDD/TTY: 202-307-2027OCR, E-mail: askOCR@ojp.usdoj.gov.

Disability Advisory Committee

The Disability Advisory Committee’s (DAC) primary goal is to assist and support the University in carrying out its policies and procedures for ensuring that students with disabilities who are seeking accommodations are treated fairly and reasonably. The DAC also reviews from students with disabilities who are seeking accommodations to ensure that they comply with the University’s Technical Standards Policy.

The Director of the Student Success Center (SSC) and/or her designee will work with the DAC to apply the University policies and procedures so that the University will provide equal access for any student seeking accommodations under the Americans with Disabilities Act of 1990 (ADA), the ADA Amendments Act of 2008, and Section 504 of the Rehabilitation Act. Membership of the DAC will include, but is not limited to the following departmental representatives:

• Student Success Center or Designee
• VP of Student Services or Designee
• Associate Dean of COC or Designee
• Division Chairs of the College of Chiropractic or Designees (Chiropractic Sciences, Clinical Sciences, Basic Sciences)
• Clinics or Designee
• OSCE or Designee
• Associate Dean of the College of Graduate and Undergraduate Studies or Designee
• Sports Health Science Department or Designee
• Nutrition Department or Designee
• Psychology Department or Designee
• Financial Aid or Designee
• Human Resources or Designee
• Library or Designee
• Department of Information Technology or Designee
• Office of Enrollment Services or Designee
• Physical Plant or Designee
• Grounds or Designee
• Appropriate faculty, staff, and/or administrators as needed or their Designees’
• Off-campus professional (e.g. PhD, MD, etc.)

Student Resources

Health Services

The University provides chiropractic health care for its students and their families. The student clinic is supervised at all times by faculty doctors. Students with health care needs other than chiropractic may obtain an allied health care reference list from the Office of the Student Services. Additional health and dental insurance is an option available to all students.

Identification Cards

An identification card is issued to each student at no charge during our new student orientation. Lost cards are replaced in the Student Services office at a cost of $25.00. Identification cards must be carried at all times when on campus.

The employees of the Registrar, Library, Wellness Center or other offices of the University may require presentation of a student’s identification card before providing any requested service.

Student Computer Facilities

In addition to the Library’s designated computers for student use, there are two other computer facilities located within the College of Graduate and Undergraduate Studies in which classes are taught using computers or computer assisted instruction programs. There are 60 PC computers within these facilities. Each computer facility supports network laser printers for making hardcopy and data projectors for instruction. All computer centers are connected by a local area network and support email and the Internet. There is access to Blackboard the University’s Course Management System programs, which deliver all university courses on-line from all computers on the campus network. Standard software for all student computers includes MS Office. Instructors may add specialized instructional software required of their students to complete their class work. All computers are protected with virus scan software. Policies and definitions on misuse of computers and/or facilities can be found in the Student Handbook.

Lockers

Clinic Lockers

Students may register for a locker at any time through out the quarter and will be put on the waiting list until one becomes available. Announcements are also posted on the bulletin boards in the student prep areas of Campus C-HOP and C-HOP.

All requests for lockers in CC-HOP must be sent to CCLockers@life.edu from a valid student e-mail account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

All requests for lockers in C-HOP must be sent to CLockers@life.edu from a valid student email account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

Because the lockers are assigned by first come, first serve basis, students must recognize the need for a waiting list. Vacant lockers will be assigned to students on the waiting list in the order by which the locker requests were received. As students are given locker assignments, they will receive notification emails.

Locker violations include failure to accept ownership by deadline, lockers unsecured, empty, items protruding from locker and excessive items which cause the door to bulge. Students are sent notification of violation via email after the third violation the director is also notified and the locker privileges are suspended. The locker is then emptied and reassigned to a student on the waiting list.

The Wellness Center Lockers

The Wellness Center has lockers available for use while you are attending a fitness class or exercising. Please bring your own lock for security reasons and remove all personal items on a daily basis.

Locker rental is available. Rentals will operate on a quarterly basis. All lockers will carry a quarterly rental fee of $15 and $20 for the larger lockers (women’s room only). In order to request a locker rental, please pick up a copy at the Wellness Center or online at www.LIFE.edu under the Wellness Center link.

Life University is not responsible for theft or loss of personal property left in this facility or contained in lockers.

Maintenance Corners

Your experience at Life University is important to us! If you observe a maintenance problem, we want to hear about it. Feel free to use our email address fixme@life.edu created specifically for students to report their maintenance concerns. Tell us what and where the problem is, and be as specific as possible, and if you can, send a picture! (i.e. Chair broken in CCE, room 127, 3rd row, 2nd seat from the left) This email address is only for maintenance problems. The Physical Plant Office/WorkFlow Manager, Shelia Wood, will reply promptly and begin the process toward resolving your maintenance concern if at all possible. 

Shuttle Services

Life University has shuttle service throughout the campus, to Ashborough condominiums and Arium 41 apartments, and out in to the LIFE community on Saturday mornings.

Shuttles are equipped with the TransLoc GPS system; download the TransLoc app (for iPhone and Android) to view routes and estimated time to your stop.

The LIFE shuttles intend to provide safe, efficient, convenient transportation serving students, employees and visitors. The shuttle service supports the daily routines of the campus community, operating within the Standards of Serving Lasting Purpose, and intending to provide a pleasant experience for all passengers.

Please send any comment to Shuttles@LIFE.edu.

Severe Weather Emergencies

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Emergency Action Group. The Emergency Action Group will initiate notifications via our current SMS messaging system, email, and/or the www.LIFE.edu website as necessary. When an incident occurs, the Life University Communication Department may post updates of the situation via the homepage banner on the Life University website. This information can be viewed at www.LIFE.edu.

Email- LIFE Wire emails are sent to announce emergencies, provide response instructions, and report updates. 

NOTE: During a pervasive power outage, should an emergency arise that involves personal safety or danger, please use your cell phone and DIAL 911; DO NOT dial Campus Safety at x2911 and DO NOT attempt to dial from a landline phone.

Warnings regarding emergencies such as hurricanes, tornadoes, other severe weather, terrorism, and civil disturbances are received from local and state emergency management agencies, and/or local media. Once in receipt of the information, Life University’s Leadership Group will decide on the appropriate response.

Life University Emergency Notifications

How will I be notified of an emergency?

• SMS Text (Rave)
• ALERTUS Emergency Beacons
• Email
• Life University Website Homepage Banner
• Daily LIFE Wires

Life University has adopted the RAVE System for primary dissemination of information regarding emergencies. RAVE (SMS Text, Email, Voice Messaging)

What is RAVE? RAVE is an emergency messaging system that sends SMS text messages directly to your cell phone, as well as an email notification, in the event of an emergency. It will NOT be used for routine communications.

How do I ensure that I am enrolled to receive the emergency text messages? You MUST validate your phone number and email address to be contacted in the event of an emergency and ensure it is updated. If you change either your phone number or email simply log in to Web-Advisor and click on “Address and Emergency Notification Information” to update your information.

What does it cost? The only cost is the amount your cell phone company may charge you to receive a text message – usually just a few cents. However, Life University will ONLY use the RAVE system for emergency notifications, NOT routine communications or announcements.

Who else will have access to my cell phone number or email? No one; the cell phone number or email you provide for your messaging will remain confidential and will NOT be released to anyone else.

What if my cell phone number changes? You must update your cell phone number by going to the “Address and Emergency Notification Information” link on the Life University Web-Advisor site. Your number can be removed from the system, however this is NOT recommended.

How will I be alerted if I don’t have a cell phone? Alert notifications will continue to be sent via ALERTUS Emergency Beacons, University email, and the Life University website homepage banner. However, text messaging offers contact to the greatest amount of people in the least amount of time.

Can my family sign up for RAVE? At this point, RAVE is only intended to reach students, faculty and staff. However, you may choose to enter up to three telephone numbers in the system, which provides designated fields for home, business and cell numbers.

Notary Services

Notary Republic services are available to all the LIFE University community 07:00am – 03:00pm Monday – Friday (except Holidays) in the Life University Campus Safety located in MOD 2 behind the Library.

Please remember to bring all documentation and proper ID’s.

ATM Machine

ATM machine is located outside the Learning Resource Bldg. next to the Enrollment Events office. 

Voter Registrations

You can pick up a voter Registration form in the Office of Student Services located in the Sport Health Science Bldg., or you can go online to http://sos.georgia.gov/elections/vrinfo.htm.

Voter Qualifications

To register to vote in the state of Georgia, you must be:

• A citizen of the United States
• A legal resident of Georgia and of the county in which you wish to vote
• At least 18 years of age by election day

Also, you may not register to vote if you are currently:

• Serving any sentence imposed by the conviction of a felony
• Judicially determined to be mentally incompetent 

International Student Services

The International Enrollment Specialist, located in the Office of Enrollment Services, provides programs, services and information to international students. The Specialist gives advisement and counseling in the areas of entrance requirements and procedures, U.S. Citizenship and Immigration Service (USCIS) regulations, travel regulations, employment, financial, personal and cross-cultural issues. The Specialist serves as the official link with USCIS and handles all necessary immigration filing and reporting requirements. The Specialist conducts international student orientations and seminars on relevant issues. Contact the International Enrollment Specialist at 770-426-2703 or toll free at 800-543-3202. For more information on international student rules, regulations, and procedures visit the Academic Catalog. 

Student Advocacy Center

The Office of Student Advocacy and Advising provides resources to Life University students during their first year and beyond. Located in the Learning Resource Center Building, this office coordinates a variety of programs and services, including:

• Academic advising for first-year and transfer students
• Assistance with completing financial aid, registrar and student accounting forms
• Facilitating financial aid counseling and making adjustments to your financial aid package
• Answering questions about your student account
• Advising resources for all students, to include adding and dropping courses as well as changing your major
• Advising and providing resources for students who plan to apply to professional or graduate schools
• Professional advisors aiding students in exploring the various academic majors and concentrations offered at Life University
• Facilitating FYE 101, FYE 103 and FYEX 1101 courses designed specifically to assist new students in transitioning to college life and professional studies, and to life at Life University in particular

The purpose of this Center is to cultivate the academic success of all students, with an emphasis on first-year undergraduate, graduate and professional students. The Office of Student Advocacy and Advisement augments academic advising for all students through the coordination of academic advising for first-year students; communicating regularly with second-year students and beyond to encourage student success; managing student academic interventions; providing advisement for transfer students and for students interested in preparing for and applying to professional and graduate schools; providing training and serving as a resource for faculty advisors; as well as supporting the Registrar , Financial Aid  and Student Accounts  Departments.

Contact Our Office: 

Advisement at LIFE

Advising is an educational process that facilitates students’ understanding of the meaning and purpose of higher education. It fosters intellectual and personal development toward academic success and lifelong learning. In alignment with the mission statement of Life University, the advisement resources on campus are dedicated to creating an atmosphere in which students are empowered to pursue, and make meaning of, a Life University education and the skills and values needed for career success and personal fulfillment.

PASS Advisors

The Student Advocacy Center plays a large role in students’ holistic experiences at Life University. The Director of Student Advocacy and Advisement and team of PASS advisors work closely with many offices around campus to ensure that student needs are met and questions are answered. The PASS advisors make contact with students after acceptance by the enrollment management team and discuss orientation and class schedules for the students’ first quarter. They also work with students to ensure needs are met with financial aid paperwork and housing arrangements.

After orientation, members of the PASS advising team teach the First Year Experience (FYE), helping students further orient to the LIFE campus and culture. Topics covered include LIFE library resources, university policies, academic advising and planning, motivation, financial health, academic skills (learning styles, time management, and study skills), various assessments to engage students in discussions about these topics, and presentations by a variety of campus offices and resources. These topics in FYE include all six elements of health of the wellness portfolio on campus (physical, emotional, social, intellectual, spiritual and environmental), providing students with resources and tools to become knowledgeable and resourceful students and citizens.

Students visit their PASS advisor at least once per quarter to discuss registration and course selection for the upcoming quarter and are invited to visit as often as needed to discuss any concerns, questions or just good news. PASS advisors focus largely on the student as a whole, meaning they are invested in helping each student grow in all areas of wellness, not just academics. At the completion of two quarters of work in the College of Chiropractic or three quarters in the College of Graduate and Undergraduate Studies, students are transitioned to faculty advisors for the remainder of their academic career at Life University. At that point, PASS advisors become advocates more than advisors for these students – students can come see them, but the PASS advisor will also direct them to appropriate resources outside their office, including the faculty advisor if necessary.

Advisement Process

All students, regardless of their college or degree program, have an opportunity to be advised through the Progressive Advising for Student Success (PASS) Center. Incoming students will be notified prior to Orientation about any advising and registration appointments they may have or need to make with their assigned attendance. At that time, faculty advisors and PASS advisors work together to create a seamless transition to faculty advising for students progressing through their academic programs toward graduation. Graduate students are assigned a faculty advisor at the beginning of their academic program and meet with that advisor on a regular basis, yet still have full access to PASS advisors as needed.

Advisement Learning Outcomes

Through the advising experience at Life University, which includes individual advising as well as the First Year Experience course, students will:

• Demonstrate the ability to make, and follow through with, healthy, effective decisions concerning their educational, career and personal wellness goals; develop an educational plan for successfully achieving their goals; and select courses each quarter to progress toward those goals.
• Demonstrate an understanding of the value of the Life University degree through the value of the general education requirements, major/minor requirements, graduate programs and professional programs.
• Utilize the resources and services on campus to assist them in achieving their academic, career and personal wellness goals. Make use of referrals to campus resources as needed. Effectively utilize a degree audit through the use of the WebAdvisor report in their educational planning graduate in a timely manner based on their educational plans.

Advisement

Advising Mission Statement

In alignment with the mission statement of Life University, the advisement resources on campus are dedicated to creating an atmosphere in which students are empowered to pursue, and make meaning of, a Life University education and the skills and values needed for career success and personal fulfillment. Advisement resources include the Progressive Advisement for Student Success (PASS) advisors as well as faculty advisors in each college.

Advising Assists Students in:

• evaluating progress toward the realization of academic goals,
• evaluating progress toward the realization of career and personal wellness goals,
• making decisions based on accurate information,
• comprehending institutional policies and procedures and
• understanding institutional support services available to them.

Reasons for Visiting an Advisor

At Life University, advising provides students with the opportunity to build interpersonal relationships with their advisor for the purpose of gaining assistance in planning their educational career, in learning the skills needed for academic success and in learning how to access the personal wellness resources and services that are available to them on the LIFE campus. Below are some additional reasons students may want to meet with their advisor:

• Letters of Recommendation
• Sharing Good News
• To Find Resources
• Research Opportunities
• Holistic Advisement
• Course Selection or Changes
• Registration

Expectations for the Advisor/Advisee Relationship is a collaborative educational process whereby students and their advisors are partners in meeting and ensuring academic, career and personal wellness goals. This partnership requires proactive participation and involvement by both parties. This partnership is a process that is built over the student’s entire educational career at Life University. Both parties have clear responsibilities for ensuring that this partnership is successful.