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LU Policy Number: FN.006
Effective Date: NR
Approval Date: NR
Revised Date: 9/1/2017
Purpose: Processing of refunds for purchases at the LIFE U Shop
Additional Authority: N/A
Scope: All Students (COC&CGUS) of Life University
Approval Authority: EVP Finance
Responsible Authority: Finance
Definitions: N/A
Policy Title
LIFE U Shop Refund Policy
Policy Statement
Clothing and unopened logo’d merchandise are returnable within 14 days of purchase, item must be in original condition, with the tags intact and accompanied by a valid Life U Store receipt.
School supplies, technology and course materials can be returned within 7 days of purchase, UNOPENED, and accompanied by a valid Life U Shop receipt.
Clinic supplies are NOT REFUNDABLE.
The store management reserves the right to determine merchandise returnability and salability.
No returns without a paper or digital receipt.
Procedure(s)
N/A
Other Notes
NR=No Records
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