Student Support Services

Office of Student Affairs

Mission

The Mission of Student Affairs is to empower students to become thriving members of society by enhancing the engagement, development, and success through comprehensive, intentional, and student-centered programs.  This is accomplished with a commitment to growth and transformation while embracing our values of Lasting Purpose, Vitalism and Integrity. 

Student Affairs Locations

The main Student Affairs offices are located in the Learning Resource Center. The departments of Student Affairs are located in various locations around campus

For example, the offices of the Vice President of Student Affairs, Student Conduct, Career Services, Dean of Students, Student Involvement and Leadership, Student Housing are located in the main Student Affairs offices in the Learning Resource Center Building. The Fitness Center is located in the Sport Health Science Bldg., Student Success Center is located in The Center for Chiropractic Education. Student Administrative Services and the Student Advocacy Center are also located in the Learning Resources Building.

Questions concerning policies, rules and regulations, housing, jobs, churches, recreational facilities, civic organizations, on-campus clubs, health services, activities, Activities Center, etc., can be answered at the Student Advocacy Desk.

Student Involvement & Leadership

The college experience goes way beyond academics. That’s not to say that academics aren’t important – they are, but immersing yourself in learning means being involved in co-curricular activities.

Recognizing that well-balanced students are infinitely more prepared for life after college, Life University offers opportunities for student involvement, for students to express themselves, build their skills and develop new relationships both on campus and in the community. The Office of Student Involvement and Leadership is dedicated to offering all students, reagardless of major, the opportunity to advance skills needed as they enter the worforce and beyound. 

Engage

Engage is an online community for all departments, programs, and organizations on campus. Engage helps to connect and engage students, improve information sharing, minimize paper usage, and so much more! Join organizations, quarter classes, online communities and RSVP to campus events. Engage helps students to engage in campus life and manage their involvement at LIFE. Log on to Engage with your university username and password.

Clubs and Organizations

Life University encourages students to organize and participate in group activities intended to provide leadership training, social growth, and community service as well as promote the desire for continued education.

• The Office of Student Affairs approves all organizations except Technique clubs (which are approved by the Chiropractic Science Department). Policies concerning organizations and their procedures may be found in the Student Leadership section of Engage.

• Life University offers more than 70 various clubs and organizations which you can join. From nutrition clubs and organizations to sports clubs, and from Student Council to chiropractic technique clubs, there is something for everyone. Click Here for a listing of officially recognized clubs and organizations or email engage@life.edu

• All on-campus organizations must be registered each quarter through the Office of Student Affairs and must have a faculty/staff advisor. Current organization list can be found under the organization tab on Life University’s Engage site.
• Any organization that hosts a guest speaker must submit a request to the Office of Student Affairs at least one month prior to the event. Guest speaker request forms can be obtained from the main home page of Engage under campus links. 
• Organizations must register all activities on Engage. Organizations are expected to follow the Student Code of Conduct and the Student Organization Handbook at all times

Student Activites

The Campus Activities Board (CAB) is hosted out of the Office of Student Affairs with the expressed purpose of providing entertainment, recreation and educational programs for Life University’s student body. The CAB board is comprised of 6 students part-time Campus Activities Monitors, helps to plan student events on campus.

If you like planning and participating in events designed for students such as concerts, parties, bands/DJs, holiday festivals and dinners, open mic nights, and other fun gatherings, the Campus Activities Board is a great way to get involved and get your friends and colleagues involved as well. For more information email CAB@student.life.edu.

Student Ambassador

We Are:

Student Ambassadors are an honorary group of students who participate in public relations activities for Life University.

Student Ambassador Advisor:

Dr Lisa Rubin at lrubin@life.edu 

Website:

https://www.life.edu/about-pages/university-leadership/student-ambassadors/

Student Council

Life Student Council exists to serve as a medium for expression between students and administration, through its representative structure. Any member of the student body is eligible to serve on Student Council as outlined in the official Constitution and By-laws of LSC. Each DC class, as well as undergraduate and graduate programs, (freshmen, sophomore, graduate, etc.) have an opportunity to be represented.  All students are invited to attend LSC general meetings. Officer elections are held during spring quarter. Those elected to serve as officers serve an annual term from summer through spring. Contact Student Council through Engage for more information.

A Commitment to Minority Participation at Life University

Life University promotes appreciation for cultural diversity among all members of the University’s extended family. Because of Life University’s desire to share Chiropractic with people from all cultural and ethnic backgrounds, LIFE has actively sought to recruit applicants from the African-American, Latino, Asian American, Pacific Islander and Native-American populations.

Community Involvement

In keeping with our commitment to Lasting Purpose, Life University encourages student participation in community activities.  Activities such as clothing and food drives, volunteering with local after-school tutoring program, spending time with individuals in a retirement community and working with local community outreach agencies contribute to student growth and development and prepare graduates to be significantly involved as professional members of their chosen communities. If you would like to recommend a service opportunity or ask about existing opportunities for service at Life U, please email WeServe@LIFE.edu.

Ian Grassam Treehouse Activites Center

The University maintains an Activities Center (The Ian Grassam Treehouse) to provide students with a place for relaxation and social interaction. The Treehouse is located across the street from the academic campus in a quiet wooded area. Students are encouraged to use the Treehouse and the surrounding woodlands. Special events at the Treehouse must be coordinated through the Office of Student Affairs. The Treehouse is open from 7:00 a.m.-10:00 p.m., Monday through Friday and Noon to 10p.m., Saturday and Sunday. Hours are extended during mid-terms and finals. The Treehouse is home to the Campus Activities Board as well as the LIFE Student Council. The following policies must be observed.

Ian Grassam Treehouse Activities Center Policies

Ian Grassam Treehouse Activities Center Policy SS.010  

1. Scheduling of the Treehouse must be done at least two weeks in advance.
2. All functions must be booked through the Office of Student Affairs.
3. Only registered student organizations or the Vice President of Student Affairs or his/her designee may reserve use of the Treehouse. Use of the Center is limited to University related functions.
4. All guidelines regarding fire safety and occupancy need to be followed.
5. Groups who reserve The Treehouse are liable for all damages and/or vandalism that occur while using the Center.
6. There will be no alcoholic beverages unless approval is given as stated in the ALCOHOL POLICY.
7. Friends and family of Life University students are welcome to use the Treehouse; however, the Treehouse is a student space. Non-students need to be accompanied by a Life University student at all times.
8. In accordance with Life University Fire Safety Policy, cooking appliances not provided by the institution are prohibited.

Orientation

The orientation program is conducted at the beginning of each quarter. It is designed primarily to aid students in adjusting to a new environment. We recognize that orientation is a continuing process; students cannot become totally knowledgeable about the University, All new students will be enrolled in an online orientation course prior to their arrival at LIFE. Student must complete this course before they are able to attend orientation.  its academic programs and co-curricular programs until the students have been in attendance for a few quarters. Students are urged to contact the Office of Student Affairs  with any immediate questions. Our multi-day orientation program also provides students with opportunities to interact with current students, staff and faculty in addition to their fellow classmates.

Career Services

The Office of Career Services provides resources to both students and alumni of Life University.

Resources and services provided to undergraduate students include assistance with selecting a major and career options with FOCUS2, gaining experience through internship and volunteer opportunities and developing post-graduation plans. Through individual appointments workshops and other resources, the Director of Career Services assists students with formulating career goals and the plans to achieve those goals.

Workshops and individual appointments related to career readiness, resume writing, cover letters, job  search strategies, and interview skills are available. Life University students may participate in university sponsored career fairs as well as Atlanta area career and networking events. Students in the College of Graduate and Undergraduate Studies are encouraged to participate in the GACE (Georgia Association of Colleges and Employers) Statewide Career Fair  each April.Students in the College of Chiropractic are encouraged to visit with Doctors of Chiropractic when they visit the campus to recruit for their practices in events hosted by the Office of Career Services Two chiropractic specific CareerFair4LIFE events are coordinated each April and November.

All Life University students and alumni have access to a password protected site, Careers4Life, where they may find a variety of job openings and practice opportunities as well as internship and part time job listings. Students in each college are encouraged to register to use Careers4Life as it a valuable tool for locating opportunities and it is a way in which we communicate scheduled workshops and career related events.

The Office of Career Services is located in the Student Affairs office suite in the Learning Resource Center  Individual appointments may be arranged by calling the Director of Career Services at 770-426-2767 or via email at  career.life.edu.

Student Housing

On Campus Housing

At LIFE University, you’ll discover an emphasis on both the learning and living experience on campus. We believe that each is a vital part of an education that encourages you to search every path.

Explore the range of campus living options that provide the perfect “home base” during your college journey-whether you’re ready for study time alone or hanging with friends. All new to LIFE, first-time undergraduate freshmen are required to reside in University Housing for one academic year (Fall, Winter, Spring). For more information regarding this requirement, please visit Life University’s Catalog for the First Year (Freshmen) Campus Living Requirement Policy. Students who live on campus benefit from the facilities and resources that support students’ success during their first year and throughout their entire college experience.

At LIFE University you have the option between two on-campus residence halls that provide fun, comfortable, and convenient living environments.

The Commons is designed to enhance the first-year experience for our incoming students. A special emphasis is placed on the holistic development of the student to include activities that enhance the living learning community. The building has state-of-the art study rooms, commons lounge spaces, and laundry facilities. The resident rooms at The Commons come fully furnished with a twin bed, desk, chair, closet space, and wardrobe.
 

LIFE’s Village Retreat (LVR) consisting of 2-bedroom apartments which are conveniently equipped with full kitchens and are fully furnished with bedroom furniture including a full-size bed, closet, drawers, and desk. LVR offers upper division students an independent style of living while maintaining the exciting campus atmosphere. First priority for placement of students is given to students in the Doctor of Chiropractic program and Master level programs.

To apply for housing, please go to https://www.life.edu/campus-life-pages/housing-overview/apply-here/

We are pleased to offer these facilities to our students and are looking forward to creating a unique educational living experience for our residents. If convenience, security, and an outstanding socio-educational atmosphere are your goals, we are sure you will enjoy living on campus.

Off Campus Housing

When you are ready to move off-campus, the Student Advocacy desk can assist you with the transition. We keep an updated roommate list in our office along with availability of nearby apartments, condominiums, houses and mobile homes. The bulletin board and roommate list can be located by visiting the Student Affairs desk in the Learning Resource Center. The listings are for information purposes only. The Division of Student Affairs will not be held responsible or liable for information posted and does not promote or endorse any of the listings.

Please do not hesitate to reach out with any questions you may have by calling the Student Affairs Department at (770) 426-2700 or by email at housing@life.edu.

Vaccination Policy

Life University does not require vaccinations for students, faculty or staff as part of application, matriculation or employment at Life University. However, Life University provides all students residing in campus housing with important information regarding meningococcal disease and methods of reducing the risk of the disease.

You can find more information about the State of Georgia’s laws and policies related to immunizations and exemptions at the National Vaccine Information Center. To learn more about meningitis and vaccine, visit the web sites for the Center for Disease Control and Prevention (CDC), the American College Health Association, and the National Meningitis Association.

The United States government may require certain immunizations, inoculations and/or vaccinations as a requirement for residency or student visa status. Individuals seeking residency or student visa status should contact the Department of State for additional information.

 Campus Recreation and Wellness

Campus Recreation & Wellness provides the campus community with programming to promote all aspects of health. Participating in our activities and programs is a great way to stay involved, physically and socially, on campus. There’s something for everyone, and we’re adding new programming each quarter.

Fitness Center

The Fitness Center is the home of Campus Recreation and Wellness. You’ll find free weights, selected weight training equipment, and cardiovascular equipment such as stationary bikes, ellipticals and treadmills.

Located just outside the Fitness Center, Life University has a 5-mile jogging trail, which wanders through LIFE’s campus and two city parks immediately adjacent to the campus.

Group Fitness & Personal Training

We have a variety of daily drop-in fitness classes all taught by Life University students. Fitness classes are a great way to exercise and socialize. The schedule changes each quarter, so be sure to check our website for more information on our fitness classes.

We also offer personal training for that one-on-one, paired, or small group instruction for a small fee. Our staff are certified to teach beginner and skilled participants alike.

Intramurals

Intramural Sports provide competitive recreational opportunities for all students, faculty and staff to participate in organized leagues, tournaments, and special events. The program offers diverse opportunities and services in a safe, competitive, and sportsmanlike environment to promote well-being. Leagues are only for the Life University community. In leagues, teams typically play once per week for 5 weeks followed by a playoff. Sports include Flag football, Basketball, Softball, Soccer, Volleyball and much more. Click http://www.imleagues.com/life to visit the Intramural Sports Website.

Sport Clubs

Sport Clubs are student-governed organizations that compete on and off campus that compete against other colleges and universities, locally, regionally and nationally. Assisted by the Campus Recreation and Wellness staff. Students are challenged to build leadership, decision making, communication, organizational and problem-solving skills.

Student Success Center (SSC)

We would like to introduce you to the many special services that the SSC can offer you. Our goal is to help promote success throughout your collegiate years and beyond. The Center provides students with learning opportunities that develop skills and competencies to enrich the individual’s educational experiences and assist them to achieve excellence throughout their career path. The Student Success Center at Life University offers academic, emotional and disability support.

Please contact us if we can help provide any of these above services or just stop by to learn more about what the SSC can offer you (or call 770-426-2725). All services are free to currently enrolled Life University students, unless referred to outside resources. The Center is located in the Center for Chiropractic Education building.

The following services are available at the Student Success Center:

• Academic Support 
• Counseling
• Disability Services

Academic Support

SSC offers a variety of services to support students in achieving their academic goals. In addition to helping students improve their study skills and develop learning strategies to enhance academic achievement, assistance is also made available through these services:

• Supplemental Instruction (SI)
• Tutoring
• Online Tutoring
• Skillshops
• Global Voices 
• Multicultural Student Academic Support program (AALPHA)
• STARS Peer Mentoring program
• Make-up Testing
• College of Chiropractic Open Learning Center (CCE 109)
• Undergraduate Learning Center (CGUS 218)

Supplemental Instruction (DC)

Supplemental Instruction (SI) leaders act as facilitators by helping students develop and strengthen study skills and integrate effective learning strategies that are content specific. All students are encouraged to attend as many SI sessions as possible, as it is a voluntary program. Please see SI schedule for specific times and locations. If SI sessions are not available, students will be referred to the appropriate learning lab(s), online tutoring and to contact their faculty for further assistance.

Tutoring (Undergraduate)

Tutors act as facilitators by supporting their peers in strengthening study skills with specific course content. Tutoring sessions are drop-in format. Please see the Tutoring schedule for specific times and locations of the tutoring sessions. If tutoring sessions are not available, students will be referred to the appropriate learning labs, online tutoring and to contact their faculty for further assistance.

Online Tutoring (Undergraduate, and Graduate)

Students can access online tutoring through Tutor Me. The link to access the online tutoring is found on Blackboard. Students will need to refer to Tutor Me schedule for subject availability and the times they are offered.

Skillshops

Skillshops are designed to assist students in achieving their academic goals through interactive discussions in reference to developing effective learning strategies, identifying their learning style, improving their time management, goal setting and study skills. Please refer to the skillshop schedules for dates,and location. Skillshops schedules are also available in the SSC in the CCE Bldg and in CGUS 218.

Global Voices

Global Voices is a service that helps non-native, English-speaking students to strengthen their communication, written, and comprehension skills so that they may be more successful in their academic programs at Life University. Students can find resources to enhance their reading, writing, comprehending, and speaking of the English language, along with other support. Global Voices has 2 full-time academic support professionals available to assist the students with their English language needs. Global Voices is located at 1250 Life Way.  

Multicultural Student Academic Support Program (AALPHA)

AALPHA is a program that supports African-American students, so that they may be more successful in their academic programs at Life University. The Multicultural Support Program has 1 full-time academic support professional available to assist the students with their support needs. The professional serves as a resource for the students. The Multicultural Student Academic Support Program is located 1250 Life Way.  

STARS Peer Mentoring program

The STARs Peer Mentoring Program is an initiative that is designed to increase retention, persistence, positive relationships, and academic and social engagement of Life University’s student population. Through this program, students can grow with their peers as they learn valuable techniques on navigating courses and integrating into the campus. First- and second-year students are matched with upperclassmen that can offer helpful information, warn of dangers, and share their own experiences. For the mentees, the peer mentoring program is a great opportunity to make new friends, develop leadership skills, learn about campus resources, and connect with the campus community. For the mentors, the peer mentoring program is an opportunity to showcase leadership, be a part of developing new leaders on campus, and serve as a knowledgeable and experienced guide. Peer mentoring at Life University provides an extra ingredient to blossom on and off campus by developing strong, positive relationships and building leadership skills.

Make-up Testing

Make-Up Testing is available on Tuesday, Wednesday and Thursday @ 11:00a.m. during weeks 1 through 10. There is no makeup testing on week 3 Tuesday and week 4 Tuesday and Wednesday due to the OSCE testing. There is no make-up testing during week 11 finals. All testing is conducted in room 152 in the CCE building. Make-up request forms are available outside the lobby of the SSC in the CCE building. They must be filled out and signed by a faculty member prior to the exam. No appointment is needed to pick up a purple form.

Counseling

Life University is committed to the personal growth of our students. We offer a variety of services and resources for all enrolled students. Our goal in counseling is to provide an environment where students can learn valuable life and coping skills to take proactive steps in improving their overall well-being. SSC Counseling offers a variety of services which cater to the diverse needs of our students. For more information visit the SSC Counseling website: https://www.life.edu/campus-life-pages/student-success-center/counseling/

Life University offers counseling through the Student Assistance Program (SAP). SAP provides 365/24/7 availability of an off-campus counselor. Students can request face-to-face visits with an off-campus therapist and will be provided with six (6) free sessions per year. In addition to the six (6) face-to-face sessions, students have six (6) coaching sessions available to them (telephonic). The services allow students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the University. The services can be utilized by students’ dependents which include spouses and/or children. You can contact SAP directly by calling 866-734-5890, text 94097 to inquire or utilize the services or visit espry.com (password - lifeu). If you don’t feel comfortable calling, you can contact an SSC Counselor to assist you in making contact with a staff member of the Student Assistance Program.

To inquire or take advantage of these services, students can call the Student Success Center at 770.426.2725 or stop by the office located in the Center for Chiropractic Education (CCE) building. In addition, you can schedule a consultation with a Life University counseling professional to assist and determine appropriate next steps or resources to best meet your needs.

Individual/Couples Counseling

Life University offers individual and couples counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability of an off-campus counselor. In addition, students can request face-to-face visits with an off-campus therapist and will be provided with 6 free counseling sessions as well as the option to have six free coaching sessions. This service allows students consistent availability including nights, weekends, and/or holidays with a licensed mental health professional outside of the university. In addition, the service can be utilized by students’ dependents, which include spouses and/or children. You can contact SAP directly by calling 866-734-5890 or text 94097 and a mental health professional will contact you regarding services. If you need assistance an SSC Counselor can also provide you with support in contacting an SAP professional.

Health Promotion & Wellness Workshops

Wellness workshops are offered to students each term and provide an opportunity for students to select from an array of topics, that rotate each quarter, to assistance in their personal growth. The topics include, but are not limited to the following: mindfulness, self-care, decision making, stress, anxiety, anger, healthy relationships, effective communication, learning to say no, public speaking, managing life, self-esteem, assertiveness as well as creative expression through art. Outside of wellness workshops, small group opportunities are also available to students. To learn more, visit the counseling website (https://www.life.edu/campus-life-pages/student-success-center/counseling/) or visit Engage at https://engage.life.edu/  

Crisis Intervention

A student in crisis should contact Campus Safety at (770) 426-2911 or 911 immediately. Georgia Crisis and Access Line also has a 24/7 crisis line at (800) 715-4225. All are available 24/7.

Disability Services

Students with documented disabilities may request reasonable accommodations, which will afford them equal access to all educational programs and activities of the University. Requests for reasonable accommodations must be made to the Student Success Center. The University complies with all state and federal regulations regarding the provision of reasonable accommodations to educational programs and services in accordance with the Americans with Disabilities Act, Section 504 Rehab Act and the ADAA.

ADA Compliance Statement for Student Accommodations

The Student Success Center (SSC) has been designated to coordinate the University’s overall compliance with the ADA, ADAA and Section 504 of the Rehabilitation Act, as they apply to students. The Student Success Center maintains the student’s Plan of Action, which also contains the Self-Identification statement. SSC helps develop strategies for compliance, coordinates the University’s accommodation processes for students and monitors implementation efforts. The SSC also handles inquiries about compliance and investigates complaints relating to student accommodations and service requests. Additional information may be obtained by contacting the Director of Disability Services, Dr. Genelle Haney, at the Student Success Center at 770-426-2725 or Genelle.Haney@ LIFE.edu.

ADA Compliance Officer: Dr. Lisa Rubin, Director of Student Success Center, 770-426-2725 or LRubin@LIFE.edu.

Documentation Requirements for Accommodations

A disability is defined as a physical or mental impairment that substantially limits one or more major life activities. The disability must be clearly documented with information confirming that the student is substantially limited by the impairment and that a need exists for the accommodation.

A student will not automatically be provided with accommodations based on a diagnosis alone. Evidence must be presented that the disability is significantly interfering with the student’s academic performance. Each accommodation is individualized to the particular student, as supported by the student’s documentation.

All students must meet and follow all Life University rules, Student Handbook, Course Catalogs and Technical Standards, with or without approved accommodations. The University will make such modifications to its academic requirements as are necessary to ensure that such requirements do not discriminate, on the basis of disability, against a qualified student with a disability. Academic requirements that the University can demonstrate are essential to the instruction being pursued by such student or to any directly related licensing or accreditation requirement will not be regarded as discriminatory.  Please check with the SSC for the following: (a) If you are declaring a new major or adding or changing a program of study or (b) To determine if documentation is necessary for any updated accommodation requests. Please be aware that Technical Standards may apply to a new program or major.

All students are responsible for providing adequate documentation. Life University is not required to conduct or to pay for any evaluation to document a disability or need for an academic adjustment. Life University does not provide any evaluations or documentation for disabilities. These documentation requirements should be taken to the student’s evaluator and the evaluator is required to make recommendations for academic accommodations in each of the following categories (when applicable): written examinations, technique classes, lab classes/examinations and clinical experience.

Documentation from an outside independent (non-Life University) licensed professional must be provided to the Student Success Center. Students are responsible for all funding to pay for appropriate professional documentation. Your state vocational rehabilitation agency through the Department of Education Web page may be able to assist.

Documentation should include the following:

1. Be provided by a qualified licensed professional with the ability to diagnose the specific disability and must abide by the Conflict of Interest Policy for Disability Services as stated:  Students who request accommodations and provide documentation to the Student Success Center (SSC) must use a qualified licensed professional that is independent of Life University; therefore, the following cannot be utilized: faculty or staff member whether full-time, part-time, adjunct, extension faculty or preceptor. This is to avoid a conflict of interest to the dual role of providing services at the University.  This policy for documentation provided by the licensed professional is for the following but not limited to: 
   1. the student’s use in helping support whether the request for accommodation under the ADA, Section 504 Rehab Act of 1973 or the ADAA should be granted,
   2.  the purpose of updating documentation or adding accommodation recommendations and 
   3. documentation for extenuating circumstances related to Disability Services. There is a formal grievance process available through the Grievance Committee Chair.
2. If the student is 18 years or older, documentation should be current adult based (18 years or older, post high school). Individualized Education Program (IEP), Section 504 plan and/or a prior history of accommodations are not necessarily sufficient documentation for postsecondary education, since different demands are required and the nature of a disability may have changed due to maturation. (***Note: If you are a Chiropractic student or plan to go into the Chiropractic program, please review National Board of Chiropractic Examiners documentation requirements at www.NBCE.org ***)
3. Be on professional letterhead with address and telephone number.
4. Original signature of professional with listed degree and specialty.
5. Dated.
6. Assessment data should be included. Comprehensively and clearly define the impact of the disability on the student’s functioning in daily life. Clearly define the limitations imposed and the support data verifying the impact of the condition. Single sub-tests or checklists are not acceptable as a sole source of documented data. Standard or scaled scores from all tests and sub-tests must be included in your diagnostic report.
7. Recommendations for accommodations should be listed with support diagnostic information. Documentation must be specific in listing practical and written exam based accommodations, if appropriate. ***For Chiropractic Students, please see National Board of Chiropractic Examiners website for further details (“Test Accommodation Guidelines”)***

Process for Requests for Accommodations

The Director of Disability Services or his/her designee will review the documentation and will meet with the student and others, as needed, to determine the appropriate academic adjustment and/or auxiliary aids and services for the student. Students will be notified, in a timely manner, of all specific adjustments or services that have been agreed to and of any denial of requests adjustments or services and the reason(s) for any denial.

If a student requests an accommodation that would modify or eliminate a requirement of the student’s academic course/ program, before a decision is made on whether the accommodation can be provided to the student, the Director of Disability Services or his/her designee will consult with one or more faculty members and/or administrators who teach and/or administer the academic course/program in question and ask how important the requirement in question is to the academic course/program, and whether, why and how, in their professional academic judgment, (a) the requirement in question is essential to the particular academic course/program, (b) changing or waiving the requirement would either lower academic standards or require substantial course/program alteration, (c) the individual student requesting the accommodation has demonstrated a need for the accommodation, (d) there are reasonable alternatives to the requirement that are applicable to the individual student. After conferring with the appropriate faculty members/administrators, the Director of Disability Services or his/her designee will consider the information provided by them and determine, consistent with the recommendations of the faculty members/administrators, whether the requested accommodation should be provided to the student making the request, and if not, whether an appropriate alternative exists that can be offered to the student. The Director of Disability Services or his/her designee will notify the student in writing of his/her determination, including the supporting bases, and that, if the student is dissatisfied with the determination, he/she may file a grievance for consideration by the Grievance Committee, by following the procedures set forth in the Disability Grievance policy.

Disability Grievance Process

Informal Resolution of a Concern Related to a Disability

A student who is registered with Disability Services and who has a concern of disability-based discrimination or a concern over the denial of an accommodation will discuss that concern with the Director of Disability Services at 770-426-2725. The Director of Disability Services will address that concern with relevant faculty and/or administration and/or the Disability Advisory Committee (DAC) and notify the student of the resolution of his/her concern.

Formal Grievance Process

After exhausting the informal resolution process, any enrolled Life University student that is registered with Disability Services in the Student Success Center may file a formal grievance of disability-based discrimination or denial of accommodations with the Grievance Committee Chair/Vice President of Operations, who can be contacted by email john.mcgee@life.edu or phone 770-426-2805. A written grievance statement must be made in writing within (10) school days of the action giving rise to the grievance and must be filed with the Grievance Committee Chair on the correct form (which is available from the Grievance Committee Chair, or the SSC). The grievance must describe in detail the action or decision the student alleges is in conflict with his or her rights under the ADA, ADAA or Section 504 of the Rehab Act. A student should also submit other documentation to support his or her grievance. The student must sign a release form stating that he or she understands that his or her disability grievance will be discussed by the members of the Grievance Committee, the staff of the Student Success Center, and/or members of the Disability Advisory Committee in order to allow the Grievance Committee to determine how best to address the grievance. All members of the Grievance Committee will sign confidentiality agreements prior to reviewing any information.

Process for Forwarding Grievance to Grievance Committee

 The Grievance Committee Chair will forward the completed written formal grievance forms to the Grievance Committee. The Grievance Committee will review the completed forms as soon as possible but no later than ten (10) school days after it is forwarded from the Grievance Committee Chair to the Grievance Committee. Upon receiving the appropriate information, the Grievance Committee will review all written material and seek additional information pertinent to the grievance.

Other involved parties may also be asked to document any action or decision in writing and present it to the Grievance Committee. After reviewing the written material and any other additional information the Grievance Committee deemed pertinent to the grievance, the Grievance Committee will prepare its findings and recommendations concerning the grievance. The Grievance Committee Chair will inform the student in writing of the Grievance Committee’s decision as soon as possible, but no later than ten (10) school days after the Grievance Committee prepares its findings and recommendations. The Grievance Committee may also inform the SSC and/or the DAC of the Grievance Committee’s decision. An appeal of the Grievance Committee’s decision can be made to the Vice President of Academic Affairs (VPAA) for either of the following reasons:

1. Published process was not followed.

2. New information, not previously available to the Grievance Committee, which may have affected the outcome of the Grievance Committee’s decision, has become available.

Any appeal of the Grievance Committee’s decision must be put in writing and presented to the VPAA’s office within ten (10) school days of the student having been notified of the decision of the Grievance Committee. The VPAA will inform the student in writing of his decision as soon as possible, but no later than 30 days after he receives the appeal. The VPAA may also inform the Grievance Committee, the SSC and/or the DAC of the VPAA’s decision. The VPAA’s decision on the appeal will be final.

All forms can be obtained by contacting the Grievance Committee Chair or the SSC. 

Complaint to Office of Civil Rights (OCR)

A student may file a formal complaint with the Office of Civil Rights (OCR) if the student believes he or she has been denied a reasonable accommodation in violation of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 or the ADA Amendments Acts of 2008. That office will determine whether a further investigation is warranted.

Information about how to file a complaint with the Office of Civil Rights can be obtained from: OCR Main Line: 202-307-0690, Fax: 202-616-9865, TDD/TTY: 202-307-2027OCR, E-mail: askOCR@ojp.usdoj.gov.

Student Resources

Health Services

The University provides chiropractic health care for its students and their families. The student clinic is supervised at all times by faculty doctors. Students with health care needs other than chiropractic may obtain an allied health care reference list from the Office of the Student Affairs. Click here for more information https://www.life.edu/campus-life-pages/health-services/.

Eagle Card (Photo ID)

Each student is issued an Eagle Card at no charge during our new student orientation. Lost cards are replaced in the Eagle Card Services office at a cost of $25.00. The Eagle Card should be carried at all times when on campus.

Any faculty or staff member may require presentation of a student’s Eagle Card before providing any requested service. Additionally, the Eagle Card provides security access to campus housing and dining facilities as well as student network printers across campus.

Student Computer Facilities

In addition to the Library’s designated computers for student use, there are two other computer facilities located within the College of Graduate and Undergraduate Studies in which classes are taught using computers or computer assisted instruction programs. There are 60 PC computers within these facilities. Each computer facility supports network laser printers for making hardcopy and data projectors for instruction. All computer centers are connected by a local area network and support email and the Internet. There is access to Blackboard the University’s Course Management System programs, which deliver all university courses on-line from all computers on the campus network. Standard software for all student computers includes MS Office. Instructors may add specialized instructional software required of their students to complete their class work. All computers are protected with virus scan software. Policies and definitions on misuse of computers and/or facilities can be found in the Student Handbook.

Lockers

Clinic Lockers

Students may register for a locker at any time through out the quarter and will be put on the waiting list until one becomes available. Announcements are also posted on the bulletin boards in the student prep areas of Campus C-HOP and C-HOP.

All requests for lockers in CC-HOP must be sent to CCLockers@life.edu from a valid student e-mail account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

All requests for lockers in C-HOP must be sent to CLockers@life.edu from a valid student email account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

Because the lockers are assigned by first come, first serve basis, students must recognize the need for a waiting list. Vacant lockers will be assigned to students on the waiting list in the order by which the locker requests were received. As students are given locker assignments, they will receive notification emails.

Locker violations include failure to accept ownership by deadline, lockers unsecured, empty, items protruding from locker and excessive items which cause the door to bulge. Students are sent notification of violation via email after the third violation the director is also notified and the locker privileges are suspended. The locker is then emptied and reassigned to a student on the waiting list.

The Fitness Center Lockers

The Fitness Center has lockers available for use while you are attending a fitness class or exercising. Please bring your own lock for security reasons and remove all personal items on a daily basis.

Locker rental is available. Rentals will operate on a quarterly basis. All lockers will carry a quarterly rental fee of $15 and $20 for the larger lockers (women’s room only). In order to request a locker rental, please pick up a copy at the Fitness Center or online at www.LIFE.edu under the Fitness Center link.

Life University is not responsible for theft or loss of personal property left in this facility or contained in lockers.

Maintenance Corners

Your experience at Life University is important to us! If you observe a maintenance problem, we want to hear about it. Feel free to use our email address fixme@life.edu created specifically for students to report their maintenance concerns. Tell us what and where the problem is, and be as specific as possible, and if you can, send a picture! (i.e. Chair broken in CCE, room 127, 3rd row, 2nd seat from the left) This email address is only for maintenance problems. The Facilities Management Operations Manager, Kelly Reade, will reply promptly and begin the process toward resolving your maintenance concern if at all possible. 

Shuttle Services

Life University has shuttle service throughout the campus, to Ashborough condominiums and Arium 41 apartments, and out in to the LIFE community on Saturday mornings.

Shuttles are equipped with the TransLoc GPS system; download the TransLoc app (for iPhone and Android) to view routes and estimated time to your stop.

The LIFE shuttles intend to provide safe, efficient, convenient transportation serving students, employees and visitors. The shuttle service supports the daily routines of the campus community, operating within the Standards of Serving Lasting Purpose, and intending to provide a pleasant experience for all passengers.

Please send any comment to Shuttles@LIFE.edu.

Severe Weather Emergencies

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Emergency Action Group. The Emergency Action Group will initiate notifications via our current SMS messaging system, email, and/or the www.LIFE.edu website as necessary. When an incident occurs, the Life University Communication Department may post updates of the situation via the homepage banner on the Life University website. This information can be viewed at www.LIFE.edu.

Email- LIFE Wire emails may be sent to announce emergencies, provide response instructions, and report updates. 

NOTE: During a pervasive power outage, should an emergency arise that involves personal safety or danger, please use your cell phone and DIAL 911; DO NOT dial Campus Safety at x2911 and DO NOT attempt to dial from a landline phone.

Warnings regarding emergencies such as hurricanes, tornadoes, other severe weather, terrorism, and civil disturbances are received from local and state emergency management agencies, and/or local media. Once in receipt of the information, Life University’s Leadership Group will decide on the appropriate response.

Life University Emergency Notifications

How will I be notified of an emergency?

• SMS Text (Rave)
• ALERTUS Emergency Beacons
• Email
• Life University Website Homepage Banner
• Daily LIFE Wires

Life University has adopted the RAVE System for primary dissemination of information regarding emergencies. RAVE (SMS Text, Email, Voice Messaging)

What is RAVE? RAVE is an emergency messaging system that sends SMS text messages directly to your cell phone, as well as an email notification, in the event of an emergency. It will NOT be used for routine communications.

How do I ensure that I am enrolled to receive the emergency text messages? You MUST validate your phone number and email address to be contacted in the event of an emergency and ensure it is updated. If you change either your phone number or email simply log in to Engage.

What does it cost? The only cost is the amount your cell phone company may charge you to receive a text message – usually just a few cents. However, Life University will ONLY use the RAVE system for emergency notifications, NOT routine communications or announcements.

Who else will have access to my cell phone number or email? No one; the cell phone number or email you provide for your messaging will remain confidential and will NOT be released to anyone else.

What if my cell phone number changes? You must update your cell phone number by going to the “Address and Emergency Notification Information” link on the Life University Engage site. Your number can be removed from the system, however this is NOT recommended.

How will I be alerted if I don’t have a cell phone? Alert notifications will continue to be sent via ALERTUS Emergency Beacons, University email, and the Life University website homepage banner. However, text messaging offers contact to the greatest amount of people in the least amount of time.

Can my family sign up for RAVE? At this point, RAVE is only intended to reach students, faculty and staff. However, you may choose to enter up to three telephone numbers in the system, which provides designated fields for home, business and cell numbers.

Recharge Station

The Campus Activities Board hosts the Recharge station located in the soft seating are of the Socrates Café.

The station has items that all LIFE students can checkout with a valid student ID. There are great relaxing items such as hammocks, corn hole, kan jam, bocce ball, laptop/phone chargers, and much more! The Recharge Station is open from 6PM to 10PM every weekday and from 12PM to 10PM on weekends

Notary Services

Notary Republic services are available to all the LIFE University community 07:00am – 03:00pm Monday – Friday (except Holidays) in the Life University Campus Safety Office located in MOD 2 behind the Library.

Please remember to bring all documentation and proper ID’s.

ATM Machine

ATM machine is located outside the Learning Resources Building next to the Enrollment Events office. 

Voter Registrations

You can pick up a voter Registration form in the Office of Student Affairs located in the Learning Resources Building, or you can go online to http://sos.georgia.gov/elections/vrinfo.htm.

Voter Qualifications

To register to vote in the state of Georgia, you must be:

• A citizen of the United States
• A legal resident of Georgia and of the county in which you wish to vote
• At least 18 years of age by election day

Also, you may not register to vote if you are currently:

• Serving any sentence imposed by the conviction of a felony
• Judicially determined to be mentally incompetent 

International Student Services

The International Admissions Counselor, located in the Office of Enrollment Services, provides programs, services and information to international students. The International Admissions Counselor gives advisement and counseling in the areas of admissions requirements and procedures, U.S. Citizenship and Immigration Service (USCIS) regulations, travel regulations, employment, financial, personal and cross-cultural issues. The International Admissions Counselor serves as the official link with USCIS and handles all necessary immigration filing and reporting requirements. The International Admissions Counselor conducts international student orientations and seminars on relevant issues. Contact the International Admissions Counselor at 770-426-2807 or toll free at 800-543-3202. For more information on international student rules, regulations, and procedures visit the Academic Catalog.

Student Advocacy Center

The Office of Student Advocacy is located in the Learning Resource Center Building and is your “One Stop Shop”.  The Student Advocates serve as the first point of contact and gateway to supporting students in areas such as Financial Aid, Student Accounts, and Registrar, Housing & Residence Life, Career Services, Student Conduct, Office of Engagement, Orientation and Graduation. The Advocates are proactive in addressing student issues and concerns.

1.     Provide assistance with completing important documents regarding financial aid, registrar, housing and student accounts.

2.     Answer general questions in regard to the student’s account, financial aid housing, and registration processes.

3.     Help students to navigate and identify campus services and resources.

4.     Provide assistance to students using computer kiosks to compete forms electronically, and to navigate Eaglenet.

Contact Our Office: 

Student Advocacy Center

Located in the Learning Resource Center Building

8:00 a.m.–5:00 p.m., Monday–Friday 770-426-2700

 Academic Advisement 

Academic advising is a highly interactive and collaborative process between student and advisor allowing for clarification, assessment, and monitoring of a student’s academic progression. Students are expected to utilize EagleNet in conjunction with their academic advisor to build an academic plan and register for approved courses.  Although students are expected to consult advisors regularly, students bear final responsibility for the decisions they make for courses. All students may find the name of their advisor through their EagleNet account.

Contact University Advisement Center:

University Advisement Center

Center of Chiropractic Education

8:00 a.m. – 5:00 p.m., Monday-Friday

Phone: (770) 426-2724

To find contact information for an advisor, students can use the online directory at http://directory.life.edu/Direct.html

Advisement Process

Students should meet with their advisor a minimum of twice per quarter.  Students assigned to PASS, AAT, or SPA advisors will typically receive a communication to their student e-mail address with instructions on how to schedule an appointment. Students are welcome to schedule appointments to meet with an advisor regarding any concerns with class.  

The purpose of advisement meetings are as follows:

Students are provided an opportunity to build an interpersonal relationship with their advisor for gaining assistance in planning their educational career. Students can meet with an advisor to discuss academic advising, the transition to college, adjustment to courses, and campus resources available to achieve academic success. Students and advisors will also work collaboratively to create an academic plan.

Undergraduate Students

The following students will be advised by Undergraduate Specialized Professional Advisors (SPA):

• Provisional Students
• Athletes
• Students on Academic Performance Contract
• International students
• DC Students returning for UG Degree
• Dual Enrolled Students (DC and UG)

The following students will be advised by Undergraduate Progressive Advisement for Student Success (PASS) Advisors for three (3) quarters:

• First-time college Freshmen
• Transfer students with less than 90 credit hours applied to their major
• Pre-DC Students

The following students will be advised by Undergraduate PASS Advisors for one (1) quarter:

• Transfer students with 90-134 credit hours applied to their major

The following students will be advised by Faculty Advisors for the remainder of their degree plan:

• Transfer students with 135+ credit hours applied to their major
• Students who have completed three (3) quarters with a PASS Advisor

Doctor of Chiropractic Students

The following students will be advised by Doctor of Chiropractic (DC) Alternative Admissions Track (AAT) Coordinators:

• Students that enter Life University under the Alternative Admissions Track (AAT)

The following students will be advised by Doctor of Chiropractic (DC) Specialized Professional Advisors (SPA):

• Transfer students
• Students on Academic Performance Contract
• Previously dismissed students
• Students restarting the program

The following students will be advised by PASS Advisors for five (5) quarters:

• Students who have successfully completed their requirements for entry into the DC program

Graduate Students

• All students entering the Graduate Program will be advised by a faculty advisor throughout their degree plan.