Oct 08, 2024  
2024-2025 Student Handbook & University Policies 
    
2024-2025 Student Handbook & University Policies

Student Support Services


 

Office of Student Affairs

Mission

The Mission of Student Affairs is to empower students to become thriving members of society by enhancing engagement, development, and success through comprehensive, intentional, and student-centered programs.  This is accomplished with a commitment to growth and transformation while embracing our Lasting Purpose, Vitalism, and Integrity values. 

Student Affairs Locations

Student Affairs is split between the Learning Resource Center (LRC) and the Riekeman Center for Chiropractic Education (RCCE).

The Student Affairs functions that are in the LRC include CARE Services, Career Services, Conflict Resolution & Accountability, Dean of Students, Intramural Sports & Recreation, New Student Orientation, and Student Engagement.

The Student Affairs functions that are in RCCE include Counseling Services, Multicultural Student Belonging and Disability Services.

Questions regarding policies, rules and regulations, activities, services, local community locations, or a variety of other topics, can be answered at the Student Affairs Desk at 770-426-2700.

Student  Leadership

At Life University, our student leadership is defined as self-reflection, mentorship, inclusion and global awareness, personal and professional development, and most importantly our philosophy of Lasting Purpose.

We develop our leaders through consistent and intentional programming, providing our students with opportunities to engage in and to explore the practice of leadership by offering a variety of leadership programs, workshops, mentorship opportunities, and events to support and develop students into leaders.

Our key student leadership program is our CliftonStrengths Leadership DNA program, which helps students see how their unique talents can bring clarity to their lives as students and help them thrive academically, socially, and in their future careers using methods from our Gallup Certified Global Strengths Coach.

CLICK HERE to find out more about our leadership programming and how to get involved.

Engage Platform and CORQ App

Ever wonder what activities and events are happening on campus?  Check on our ENGAGE platform.  Engage is an online community for all campus departments, programs, and organizations. Engage helps connect and inform students of everything this campus offers, improve information sharing, minimize paper usage, and so much more!

This is where you can see the over 70 student clubs and organizations, find your community, and RSVP to campus events. Engage helps students stay informed about campus life and can help manage their involvement at LIFE. 

Log on to Engage with your university username and password. life.campuslabs.com/engage

Download the CORQ App for an even better way to stay connected on campus.

Clubs and Organizations

Student Organizations are important!

Recognizing that well-balanced students are infinitely more prepared for life after college, Life University offers opportunities for student involvement to express themselves, contribute their talents, and develop new friendships on campus and in the community.

More than 70% of students actively participating in the over 70 recognized student organizations (RSOs) provide transformative experiences and opportunities to grow as individuals, leaders, and community members.  Our RSOs include Chiropractic Technique and Chiropractic Practice Management clubs, Honor Societies, Social Activism, Faith-Based, Cultural and Belonging, and Sports Clubs.  There is a community for everyone!

The Department of Student Engagement and Leadership under the Division of Student Affairs works proactively to guide our RSOs by providing education, training, and consultation as students learn to navigate this process.  The Department of Student Engagement and Leadership serves as a facilitator to RSOs by defining appropriate boundaries, sharing information, and assisting in the decision-making process by helping RSOs appropriately manage their risks and achieve their goals.

Click Here for a listing of officially recognized clubs and organizations or check us out on the CORQ App.

Student Activities

The Campus Activities Board (CAB) is hosted by the Office of Student Affairs and is intended to provide entertainment, recreation, and educational programs for Life University’s student body. The CAB board is comprised of nine students who help plan student events on campus and Monitor our Café study spaces.

If you like planning and participating in events designed for students, such as concerts, parties, bands/DJs, holiday festivals and dinners, open mic nights, and other fun gatherings, the Campus Activities Board is a great way to get involved and get your friends and colleagues involved as well. For more information, email CAB@student.life.edu.

Student Ambassador

Student Ambassadors are an honorary group of students who participate in public relations activities for Life University.

Purpose:

The purpose of Student Ambassadors is to represent the vision of Life University under the president’s office by serving as the liaison between prospective students, leaders in healthcare professions, and the greater community.

Mission:

To promote the vision, growth, and quality of Life University by optimizing the experience of current students, prospective students, and special guests.

Vision:

To inspire millions about their own lives while seeking opportunities to serve out of abundance and love.

Believe:

Student Ambassadors believe in fulfilling Lasting Purpose while upholding the Life Core Proficiencies.

Interested in applying to become a Student Ambassador for an amazing leadership and self-growth opportunity:

Student Council

Life University Student Council exists to serve as a conduit for communication between students and administration through its representative structure. Any member of the student body is eligible to serve on the Student Council as outlined in the official Constitution and By-laws of the Student Council. All students are invited to attend Student Council general meetings. Officers are elected to serve an academic term from summer through spring. Contact the Student Council through Engage for more information.

A Commitment to Inclusion at Life University

Life University 

Statement on Diversity 

Life University is committed to and fully embraces cultural diversity, equity, and inclusive excellence as priorities for our campus community.        

Because of Life University’s values and dedication to optimizing the well-being of people from all cultural backgrounds, LIFE promotes an environment where students, faculty, and staff of all backgrounds feel welcomed, valued, and respected.  

Life University adheres to a non-discrimination policy that appreciates differences and acknowledges that these differences enhance the university experience and are instrumental to our institutional success.  

Community Involvement

In keeping with our commitment to Lasting Purpose, Life University encourages student participation in community activities. Activities such as clothing and food drives, assisting with campus food distribution events, volunteering with local after-school tutoring programs, spending time with individuals in a retirement community, and working with local community outreach agencies contribute to student growth and development and prepare graduates to be significantly involved as professional members of their chosen communities. Service opportunities are posted under “The Ripple Effect” in Engage. If you would like to recommend a service opportunity or ask about existing opportunities for service at Life U, please email WeServe@LIFE.edu.

Orientation

The orientation program is conducted at the beginning of each quarter. It is designed primarily to aid students in adjusting to a new environment. We recognize that orientation is a continuous process; students will obtain information that will assist them in a successful beginning transition at the university. All new students should be enrolled in an online orientation course before they arrive at LIFE University. Students must complete this course before they can attend orientation.  its academic programs and co-curricular programs until the students have been in attendance for a few quarters. Students are urged to contact the Office of Student Affairs with any immediate questions. Our orientation program also provides students with opportunities to interact with current students, staff, and faculty in addition to their incoming classmates.

Career Services

The Office of Career Services provides various opportunities and experiences that empower the students of Life University to explore career fields and successfully pursue their career goals broadly.  Our goal is to help our students become the best possible marketable job candidates. 

The office is located in the Learning Resource Center behind the Student Affairs Desk. To reach us, please call 770.426.2700 or email Career@Life.edu. 

Services provided include:

  • Resume and cover letter writing assistance
  • Student Employment
  • Brand development and social media strategies

  • Career Fairs and Networking Events:
    • Four major career fairs are held each year:
      • Two general undergraduate career fairs 
      • Two chiropractic-specific career fairs
  • Internship opportunities through our Parker Dewey partnership, which provides paid micro-internships for our students
  • Virtual and pre-recorded interviewing practices
  • Career search strategies
  • The Career Closet provides Life University students access to professional attire appropriate for career fairs, interviews, and networking events
  • Handshake (a web-based career tool that enables the student (or alumnus) to create a resume and upload it to the Career Service database for referral to employees)
  • Handshake Jobs Postings: (hundreds of positions of all types are posted on the Handshake system each quarter - employers who reach out to Life U are directed to this site, so that students and alumni have a hub for beginning their job search)
  • Chiro Jobs (web-based job search engine that is exclusive to chiropractic opportunities)

To find a full list of our services, please visit https://www.life.edu/campus-life-pages/career-services/ or log into your student Engage account and find us under Career Services CGUS Focused or Chiropractic Focused.

Student Housing

On Campus Housing

At LIFE University, you’ll discover an emphasis on both the learning and living experience on campus. We believe that each is a vital part of an education that encourages you to search every path. 

Explore the range of campus living options that provide the perfect “home base” during your college journey. You’re ready for study time alone or hanging with friends. All new to LIFE, first-time undergraduate freshmen are required to reside in University Housing for one academic year (Fall, Winter, Spring). For more information regarding this requirement, please visit Life University’s Catalog for the First Year (Freshmen) Campus Living Requirement Policy. Students who live on campus benefit from the facilities and resources that support students’ success during their first year and throughout their entire college experience. 

At LIFE University, you have the option between two on-campus residence halls that provide fun, comfortable, and convenient living environments. The Commons is designed to enhance the first-year experience for our incoming students. Special emphasis is placed on the holistic development of the student, including activities that enhance the living-learning community. The building has state-of-the-art study rooms, common lounge spaces, and laundry facilities. The resident rooms at The Commons come fully furnished with a twin bed, desk, chair, closet space, and wardrobe. 

LIFE’s Village Retreat (LVR) consists of 2-bedroom apartments that are conveniently equipped with full kitchens and are fully furnished with bedroom furniture, including a full-size bed, closet, drawers, and desk. LVR offers Doctor of Chiropractic program students an independent style of living while maintaining the exciting campus atmosphere. To apply for housing, please go to https://www.life.edu/campus-life-pages/housing-overview/apply-here/

Apply For Housing

Apply here and discover housing that emphasizes the learning and living experience. We believe that each is a vital part of an education.

www.life.edu

Off-Campus Housing

When you are ready to move off-campus, the Student Affairs desk can assist you with the transition. We keep an updated roommate list in our office, along with the availability of nearby apartments, condominiums, houses, and mobile homes. The bulletin board and roommate list can be located by visiting the Student Affairs Desk in the Learning Resource Center. The listings are for information purposes only. The Division of Student Affairs will not be held responsible or liable for information posted and does not promote or endorse any of the listings.

Please do not hesitate to contact us with any questions you may have by calling the Student Affairs Department at (770) 426-2700 or emailing housing@life.edu.

Vaccination Policy

Life University does not require vaccinations for students, faculty, or staff as part of application, matriculation, or employment at Life University. However, Life University provides all students residing in campus housing with important information regarding meningococcal disease and methods of reducing the risk of the disease.

You can find more information about the State of Georgia’s laws and policies related to immunizations and exemptions at the National Vaccine Information CenterTo learn more about meningitis and vaccine, visit the websites of the Centers for Disease Control and Prevention (CDC), the American College Health Association, and the National Meningitis Association.

The United States government may require certain immunizations, inoculations, and/or vaccinations as a requirement for residency or student visa status. Individuals seeking residency or student visa status should contact the Department of State for additional information.

 Campus Recreation and Wellness

Campus Recreation & Wellness provides the campus community with programming to promote all aspects of health. Participating in our activities and programs is a great way to stay involved, physically and socially, on campus. There’s something for everyone, and we’re adding new programming each quarter.

Fitness Center

The Fitness Center is the home of Campus Recreation and Wellness. It offers free weights, selected weight training equipment, and cardiovascular equipment such as stationary bikes, ellipticals, and treadmills.

Located just outside the Fitness Center, Life University has a 5-mile jogging trail, which wanders through LIFE’s campus and two city parks immediately adjacent to the campus.

Group Fitness & Personal Training

We have a variety of daily drop-in fitness classes, all taught by Life University students. Fitness classes are a great way to exercise and socialize. The schedule changes each quarter, so be sure to check our website for more information on our fitness classes.

We also offer personal training for a small fee, including one-on-one, paired, or small-group instruction. Our staff is certified to teach beginners and skilled participants alike.

Intramurals

Intramural Sports provide competitive & recreational opportunities for all students, faculty, and staff to participate in organized leagues, tournaments, and special events. The program offers diverse opportunities and services in a safe, competitive, and sportsmanlike environment to promote community & well-being. Leagues are only for the Life University community. Typical leagues consist of a 4-5 game league followed by a playoff tournament. Intramural sports include Flag football, Basketball, Softball, Soccer, Volleyball, and much more. Click http://www.imleagues.com/life to visit the Intramural Sports Website.

Sport Clubs

Sport Clubs at Life University are student organizations created by students and led by students in accordance with the university, the Division of Student Affairs, and Campus Recreation & Wellness. Sport Clubs are composed of students who desire to compete or participate in activities or competitions at a competitive or recreational level. The success of each club is dependent upon the leadership of club officers and the degree of involvement of its members.

Academic Support

The Academic Learning Center (ALC) offers various services to support students in achieving their academic goals. In addition to helping students improve their study skills and develop learning strategies to enhance academic achievement, assistance is also made available through these services:

  • Peer-Assisted Learning (PAL)

    · Online Tutoring via PearDeck(formally TutorMe

    · Academic Success Workshops

    · Bb AS 101

Peer-Assisted Learning (PAL)

The purpose of the Peer-Assisted Learning (PAL) program is to help undergraduate and Doctor of Chiropractic students help themselves and assist them to become independent learners. PAL utilizes student leaders and professional leaders who have succeeded in historically challenging courses to facilitate collaborative review sessions each week. PAL assists students with improving their learning strategies to promote independence and empowerment inside the classroom. PAL leaders can also be directly involved in facilitating review session activities and discussions. Leaders use a non-remedial approach to learning that supports students toward academic success by integrating “what to learn” with “how to learn.”

PAL is a free service offered to all students in a targeted course. All students are encouraged to attend PAL sessions, as it is a voluntary program. If able, PAL students can do one-on-one sessions.

All PAL schedules can be found via QR codes in display cases in CGUS, RCCE, and SHS buildings, the webpage Academic Learning Center, and the Bb page AS 101.

Online Tutoring

Students may access online tutoring through PearDeck which is a 24/7 tutoring service with over 300 subjects. The link to access this online tutoring is found on Blackboard in all courses in which the student is enrolled.

More information can be found on the webpage Academic Learning Center, the Bb page AS 101, or by stopping by the ALC room 220 CGUS.

Academic Success Workshops

Academic Success Workshops help students develop effective learning strategies, such as improving their writing, studying, test-taking, and note-taking skills through interactive processes and individual one-on-one appointments. Workshops are available on campus and virtually.

Academic Success Workshops are free, and times/days can be found on Engage, Bb AS 101, and the webpage Academic Learning Center.

Bb AS 101

The ALC Blackboard page has numerous resources for all colleges, including online. Each college has a specific tab designed to support the needs of students. Schedules for PAL sessions and workshops are also posted here.

Students can access all virtual PAL and workshop sessions using the Online Meeting Room tab.

Student Success Coach Sessions

Success coaching is an available resource for all students at Life University! Working with a Student Success Coach will help you develop better academic skills in several areas, including goal setting, managing time efficiently, overcoming procrastination, prioritizing tasks, staying organized, study skills, and more.

Counseling Services

Life University is committed to the personal growth of our students. We offer a variety of services and resources for all enrolled students. Our goal in counseling is to provide an environment where students can learn valuable life and coping skills to take proactive steps in improving their overall well-being. Counseling offers a variety of services that cater to the diverse needs of our students. For more information, visit the Counseling website: https://www.life.edu/campus-life-pages/student-success-center/counseling/

Life University offers counseling through the Student Assistance Program (SAP). SAP provides 365/24/7 availability of an off-campus counselor. Students can request face-to-face/telemental health session visits with an off-campus therapist and will be provided with six (6) free sessions per year. In addition to the six (6) face-to-face/telemental health sessions, students have six (6) coaching sessions available to them (telephonic). The services allow students consistent availability, including nights, weekends, and/or holidays, with a licensed mental health professional outside of the University. The services can be utilized by students’ dependents which include spouses and/or children. You can contact SAP directly by calling 866-734-5890, texting 94097 to inquire about or utilize the services, or visiting espry.com (password - lifeu). If you don’t feel comfortable calling, you can contact a Life University program staff member to assist you in making contact with a staff member of the Student Assistance Program.

To inquire about or take advantage of these services, students can call  770.426.2725 or stop by the office located in the Center for Chiropractic Education (CCE) building. In addition, you can schedule a consultation with a Life University counseling professional to assist and determine appropriate next steps or resources to best meet your needs.

Individual/Couples Counseling

Life University offers individual and couples counseling through the Student Assistance Program (SAP). SAP provides 24/7 availability of an off-campus counselor. In addition, students can request face-to-face/telemental health session visits with an off-campus therapist and will be provided with 6 free counseling sessions as well as the option to have six free coaching sessions. This service allows students consistent availability, including nights, weekends, and/or holidays with a licensed mental health professional outside of the university. In addition, the service can be utilized by students’ dependents, which include spouses and/or children. You can contact SAP directly by calling 866-734-5890 or texting 94097, and a mental health professional will contact you regarding services. If you need assistance, a Counselor can also provide you with support in contacting an SAP professional.

Health Promotion & Wellness Workshops

Wellness workshops are offered to students each term and provide an opportunity for students to select from an array of topics that rotate each quarter to assist in their personal growth. The topics include but are not limited to, the following: mindfulness, self-care, decision-making, stress, anxiety, anger, healthy relationships, effective communication, learning to say no, public speaking, managing life, self-esteem, assertiveness, as well as creative expression through art. Outside of wellness workshops, small group opportunities are also available to students. To learn more, visit the counseling website (https://www.life.edu/campus-life-pages/counseling/) or visit Engage at https://engage.life.edu/  

Crisis Intervention

A student in crisis should contact Campus Safety at (770) 426-2911 or 911 immediately. Georgia Crisis and Access Line also has a 24/7 crisis line at (800) 715-4225. All are available 24/7.

Disability Services

Students with documented disabilities may request reasonable accommodations, which will afford them equal access to all educational programs and activities of the University. Requests for reasonable accommodations must be made to Disability Services. The University complies with all state and federal regulations regarding the provision of reasonable accommodations to educational programs and services in accordance with the Americans with Disabilities Act, Section 504 Rehab Act, and the ADAA.

ADA Compliance Statement for Student Accommodations

Disability Services has been designated to coordinate the University’s overall compliance with the ADA, ADAA, and Section 504 of the Rehabilitation Act as they apply to students. Disability Services helps develop compliance strategies, coordinates the University’s accommodation processes for students, and monitors implementation efforts. It also handles inquiries about compliance and investigates complaints relating to student accommodations and service requests. Additional information may be obtained by contacting the Director of Disability Services, Dr. Genelle Haney, at 770-426-2725 or Genelle.Haney@ LIFE.edu.

ADA Compliance Officer: Melissa Waters, Senior Director of Student Administrative Services and Compliance, 770-426-2826 or Melissa.Waters@LIFE.edu.

Documentation Requirements for Accommodations

A disability is defined as a physical or mental impairment that substantially limits one or more major life activities. The disability must be clearly documented with information confirming that the student is substantially limited by the impairment and that a need exists for the accommodation.

A student will not automatically be provided with accommodations based on a diagnosis alone. Evidence must be presented that the disability is significantly interfering with the student’s academic performance. Each accommodation is individualized to the particular student, as supported by the student’s documentation.

All students must meet and follow all Life University rules, Student Handbook, Course Catalogs, and Technical Standards, with or without approved accommodations. The University will make such modifications to its academic requirements as are necessary to ensure that such requirements do not discriminate, on the basis of disability, against a qualified student with a disability. Academic requirements that the University can demonstrate are essential to the instruction being pursued by such student or to any directly related licensing or accreditation requirement will not be regarded as discriminatory. Please check with Disability Services for the following: (a) If you are declaring a new major or adding or changing a program of study or (b) To determine if documentation is necessary for any updated accommodation requests. Please be aware that Technical Standards may apply to a new program or major.

All students are responsible for providing adequate documentation. Life University is not required to conduct or pay for any evaluation to document a disability or need for an academic adjustment. Life University does not provide any evaluations or documentation for disabilities. These documentation requirements should be taken to the student’s evaluator, who is required to make recommendations for academic accommodations in each of the following categories (when applicable): written examinations, technique classes, lab classes/examinations, and clinical experience.

Disability Services must receive documentation from an outside independent (non-Life University) licensed professional. Students are responsible for all funding to pay for appropriate professional documentation. Your state vocational rehabilitation agency, through the Department of Education Web page, may be able to assist.

Documentation should include the following:

1. Be provided by a qualified licensed professional with the ability to diagnose the specific disability and must abide by the Conflict of Interest Policy for Disability Services as stated: Students who request accommodations and provide documentation to the Disability Services (DS) must use a qualified licensed professional that is independent of Life University; therefore, the following cannot be utilized: faculty or staff member whether full-time, part-time, adjunct, extension faculty or preceptor. This is to avoid a conflict of interest in the dual role of providing services at the University. This policy for documentation provided by the licensed professional is for the following but not limited to:

a. the student’s use in helping support whether the request for accommodation under the ADA, Section 504 Rehab Act of 1973 or the ADAA should be granted,

b. the purpose of updating documentation or adding accommodation recommendations and

c. documentation for extenuating circumstances related to Disability Services. There is a formal grievance process available through the Grievance Committee Chair.

2. If the student is 18 years or older, documentation should be current adult-based (18 years or older, post-high school). Individualized Education Program (IEP), Section 504 plan, and/or a prior history of accommodations are not necessarily sufficient documentation for postsecondary education since different demands are required and the nature of a disability may have changed due to maturation. (***Note: If you are a Chiropractic student or plan to go into the Chiropractic program, please review National Board of Chiropractic Examiners documentation requirements at www.myNBCE.org ***)

3. Be on professional letterhead with address and telephone number.

4. Original signature of professional with listed degree and specialty.

5. Dated.

6. Assessment data should be included. Comprehensively and clearly define the impact of the disability on the student’s functioning in daily life. Clearly define the limitations imposed and the support data verifying the impact of the condition. Single sub-tests or checklists are not acceptable as a sole source of documented data. Standard or scaled scores from all tests and sub-tests must be included in your diagnostic report.

7. Recommendations for accommodations should be listed with support diagnostic information. Documentation must be specific in listing practical and written exam-based accommodations, if appropriate.

***For Chiropractic Students, please see the National Board of Chiropractic Examiners website for further details (“Test Accommodation Guidelines”)***

Process for Requests for Accommodations

The Director of Disability Services or his/her designee will review the documentation and will meet with the student and others, as needed, to determine the appropriate academic adjustment and/or auxiliary aids and services for the student. Students will be notified, in a timely manner, of all specific adjustments or services that have been agreed to and of any denial of requests for adjustments or services and the reason(s) for any denial.

If a student requests an accommodation that would modify or eliminate a requirement of the student’s academic course/ program, before a decision is made on whether the accommodation can be provided to the student, the Director of Disability Services or his/her designee will consult with one or more faculty members and/or administrators who teach and/or administer the academic course/program in question and ask how important the requirement in question is to the academic course/program, and whether, why and how, in their professional academic judgment, (a) the requirement in question is essential to the particular academic course/program, (b) changing or waiving the requirement would either lower academic standards or require substantial course/program alteration, (c) the individual student requesting the accommodation has demonstrated a need for the accommodation, (d) there are reasonable alternatives to the requirement that are applicable to the individual student. After conferring with the appropriate faculty members/administrators, the Director of Disability Services or his/her designee will consider the information provided by them and determine, consistent with the recommendations of the faculty members/administrators, whether the requested accommodation should be provided to the student making the request, and if not, whether an appropriate alternative exists that can be offered to the student. The Director of Disability Services or his/her designee will notify the student in writing of his/her determination, including the supporting bases, and that, if the student is dissatisfied with the determination, he/she may file a grievance for consideration by the Grievance Committee, by following the procedures set forth in the Disability Grievance policy.

Disability Grievance Process

Informal Resolution of a Concern Related to a Disability

An enrolled student who has a concern about disability-based discrimination or the denial of an accommodation will discuss that concern with the Director of Disability Services at 770-426-2725. The Director of Disability Services will address that concern with relevant faculty, administration, and/or the Disability Advisory Committee (DAC) and notify the student of the resolution of their concern.

Formal Grievance Process

After exhausting the informal resolution process, any enrolled student who is registered with Disability Services may file a formal grievance of disability-based discrimination or denial of accommodations with the Disability Grievance Committee Chair/Associate Vice President for Academic Affairs (AVPAA), who can be contacted by email lesliek@life.edu or phone 770-426-2919. A written grievance statement must be made in writing within (10) business days of the action giving rise to the grievance and must be filed with the Disability Grievance Committee Chair on the correct form (which is available from the Disability Grievance Committee Chair or Disability Services). The grievance must describe in detail the action or decision the student alleges conflicts with their rights under the ADA, ADAA, or Section 504 of the Rehab Act. A student should also submit documentation to support their grievance. The student must sign a release form stating that they understand that their disability grievance will be discussed by the members of the Disability Grievance Committee (DGC), the staff of Disability Services, and/or members of the Disability Advisory Committee to allow the DGC, to determine how best to address the grievance. All members of the DGC will sign confidentiality agreements prior to reviewing any information.

Process for Forwarding Grievance to Disability Grievance Committee

The Disability Grievance Committee Chair will forward the completed written formal grievance forms to the DGC. The DGC will review the completed forms as soon as possible but no later than ten

(10) business days after it is forwarded from the Disability Grievance Committee Chair to the DGC. Upon receiving the appropriate information, the DGC will review all written material and seek additional information pertinent to the grievance.

Other involved parties will be asked to document any action or decision in writing and present it to the DGC. After reviewing the written material and any other additional information the DGC deemed pertinent to the grievance, the DGC will prepare its findings and recommendations concerning the grievance. The Disability Grievance Committee Chair will inform the student in writing of the DGC’s decision as soon as possible but no later than ten (10) business days after the DGC prepares its findings and recommendations. The DGC will also inform the Disability Services and/or the DAC of the DGC’s decision. An appeal of the DGC’s decision can be made to the Chief Academic Officer (CAO) for either of the following reasons:

1. Published process was not followed.

2. New information not previously available to the DGC, which may have affected the outcome of the DGC’s decision, has become available.

Any appeal of the DGC’s decision must be put in writing and presented to the CAO’s office within ten (10) business days of the student having been notified of the decision by the DGC. The CAO will inform the student in writing of their decision as soon as possible but no later than 30 days after they receive the appeal. The CAO will also inform the DGC, Disability Services, and/or the DAC of the CAO’s decision.

The CAO’s decision on the appeal will be final.

All forms can be obtained by contacting the Disability Grievance Committee Chair or Disability Services.

Complaint to Office of Civil Rights (OCR)

A student may file a formal complaint with the Office of Civil Rights (OCR) if he or she believes he or she has been denied a reasonable accommodation in violation of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, or the ADA Amendments Acts of 2008. That office will determine whether a further investigation is warranted.

Information about how to file a complaint with the Office of Civil Rights can be obtained from: OCR Main Line: 202-307-0690, Fax: 202-616-9865, TDD/TTY: 202-307-2027OCR, E-mail: askOCR@ojp.usdoj.gov.

Student Resources

Health Services

The University provides chiropractic health care for its students and their families. The student clinic is supervised at all times by faculty doctors. Students with health care needs other than chiropractic may obtain an allied health care reference list from the Office of Student Affairs. Click here for more information https://www.life.edu/campus-life-pages/health-services/.

Card Services and Meal Plans

Life University Eagle Card Is the official Identification card for students, faculty, and staff. Life University now offers the Eagle Card Mobile ID. The Eagle Card is also an all-in-one card that can be used for campus building access, meal plans, and flexBucks. To get started with downloading your Eagle Card Mobile ID, please visit https://www.life.edu/campus-life-pages/eagle-card-mobile/

Meal Plans

Life University requires that students who reside In the Commons residence hall to have a meal plan. The default meal plan for all students who reside at The Commons Residence Hall is the Eagle Unlimited Meal Plan. This meal plan offers unlimited meal swipes and $50 in eBucks.

Those who wish to purchase a meal plan who are not in housing can visit:

https://secure.touchnet.net/C20966_ustores/web/store_main.jsp?STOREID=7&SINGLESTORE=true

flexBucks & eBucks

flexBucks is an optional campus cash account of pre-deposited funds accessed by the cardholder and used for all eateries on campus. The University adds a matching 10% in funds as an incentive to use flexBucks (i.e., you deposit $100, and a total of $110 is loaded to the account. flexBucks remain from quarter to quarter until they are used or disenrolled. Unused flexBucks are refunded in accordance with the University refund policy.

eBucks are dining dollars tied to specific meal plans. They roll over from the Summer Quarter through the end of the fiscal year (June 30). They can be used at any eatery on campus and the Life U Shop. Unused eBucks are forfeited.

If you have any questions, contact Eagle Card Services at: cardservices@life.edu or visit the webpage https://www.life.edu/campus-life-pages/eagle-card-services/

Student Computer Facilities

In addition to the Library’s designated computers for student use, there are two other computer facilities located within the College of Graduate and Undergraduate Studies in which classes are taught using computers or computer-assisted instruction programs. There are 60 PC computers within these facilities. Each computer facility supports network laser printers for making hardcopy and data projectors for instruction. A local area network connects all computer centers and supports email and the Internet. There is access to Blackboard, the University’s Course Management System programs, which deliver all university courses online from all computers on the campus network. Standard software for all student computers includes MS Office, Respondus, and Protorio. Instructors may add specialized instructional software required of their students to complete their class work. All computers are protected with virus scan software. Policies and definitions on misuse of computers and/or facilities can be found in the Student Handbook.

Lockers

Clinic Lockers

Students may register for a locker at any time throughout the quarter and will be put on the waiting list until one becomes available. Announcements are also displayed on TVs located in the student prep areas and on the Campus C-HOP and C-HOP.

All requests for lockers in CC-HOP must be sent to CCLockers@life.edu from a valid student e-mail account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

All requests for lockers in C-HOP must be sent to CLockers@life.edu from a valid student email account containing the following information: Full Name, Quarter Number, and Life University Student E-mail Address.

Because lockers are assigned on a first-come, first-served basis, students must recognize the need for a waiting list. Vacant lockers will be assigned to students on the waiting list in the order in which the locker requests were received. As students are given locker assignments, they will receive notification emails.

Locker violations include failure to accept ownership by deadline, lockers that are unsecured and empty, items protruding from the locker, and excessive items that cause the door to bulge. Students are notified of violations via email. After the third violation, the director is also notified, and locker privileges are suspended. The locker is then emptied and reassigned to a student on the waiting list.

The Fitness Center Lockers

The Fitness Center has lockers available for use while you are attending a fitness class or exercising. Please bring your own lock for security reasons and remove all personal items on a daily basis.

Locker rental is available. Rentals will operate quarterly. All lockers will carry a quarterly rental fee of $15 and $20 for the larger lockers (women’s room only). To request a locker rental, please pick up a copy at the Fitness Center or online at www.LIFE.edu under the Fitness Center link.

Life University is not responsible for theft or loss of personal property left in this facility or contained in lockers.

Maintenance Corners

Your experience at Life University is important to us! If you observe a maintenance issue, we want to hear about it. Please submit a work order in our new Maintenace portal using the following link: https://app.getmaintainx.com/request-portal/c530452f-1fe4-4566-bd10-e3ab59bbe400. Tell us what and where the issue is, and be as specific as possible. If you can, send a picture! (i.e. Chair broken in CCE, room 127, 3rd row, 2nd seat from the left) This submission portal email address is only for maintenance issues. The Facilities Management Team will reply promptly and begin the process of resolving your maintenance concern if possible.

Shuttle Services

Operating within the LIFE University Standards of Serving Lasting Purpose and utilizing modern transport vehicles, the Eagle Express provides transportation from the main campus to neighboring residences, shopping, and dining venues.

The shuttles provide safe, reliable transportation for students, employees, and visitors by supporting the daily routines of the campus community.

Our transit operations are powered by TransLoc®, an integrated GPS system for campus mobility services. To view routes, service alerts, or real-time shuttle locations, download the TransLoc® mobile app.  You can even view the information from a browser. 


How The Eagle Express Works 

Shuttles operate M-F, 6 am to 6 pm, and every 2nd and 4th Saturday from 10 -2 pm. There are no set arrival/departure times for individual stops so you must use the app to track shuttle progress.  The standard daily routine is:

  • 6 am: Our 1st shuttle comes online with the AM/PM route and repeats it until 9 am when it begins rotating Routes B and C. The 1st shuttle ends shift at 3 pm.
  • 9 am: Our second shuttle comes online and inserts into Route B and C throughout the day. It ends its shift at 6 pm.
  • 6 pm: Shuttle service ends.

All drivers take an hour’s break midway through their shift. 

Please send any questions or comments to Shuttles@LIFE.edu

Severe Weather Emergencies

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Emergency Action Group. The Emergency Action Group will initiate notifications via our current SMS messaging system, email, and/or the www.LIFE.edu website as necessary. When an incident occurs, the Life University Communication Department may post updates of the situation via the homepage banner on the Life University website. This information can be viewed at www.LIFE.edu.

Email- LIFE Wire emails may be sent to announce emergencies, provide response instructions, and report updates. 

NOTE: During a pervasive power outage, should an emergency arise that involves personal safety or danger, please use your cell phone and DIAL 911; DO NOT dial Campus Safety at x2911, and DO NOT attempt to dial from a landline phone.

Local and state emergency management agencies and/or local media issue warnings regarding emergencies such as hurricanes, tornadoes, other severe weather, terrorism, and civil disturbances. Once they receive the information, Life University’s Leadership Group will decide on the appropriate response.

Life University Emergency Notifications

How will I be notified of an emergency?

  • SMS Text (Rave)
  • ALERTUS Emergency Beacons
  • Email
  • Life University Website Homepage Banner
  • Daily LIFE Wires

Life University has adopted the RAVE System for the primary dissemination of information regarding emergencies. RAVE (SMS Text, Email, Voice Messaging)

What is RAVE? RAVE is an emergency messaging system that sends SMS text messages directly to your cell phone, as well as an email notification, in the event of an emergency. It will NOT be used for routine communications.

How do I ensure that I am enrolled to receive emergency text messages? You MUST validate and update your phone number and email address to be contacted in the event of an emergency. If you change either your phone number or email, simply login to Engage.

What does it cost? The only cost is the amount your cell phone company may charge you to receive a text message – usually just a few cents. However, Life University will ONLY use the RAVE system for emergency notifications, NOT routine communications or announcements.

Who else will have access to my cell phone number or email? No one; the cell phone number or email you provide for your messaging will remain confidential and will NOT be released to anyone else.

What if my cell phone number changes? You must update your cell phone number by going to the “Address and Emergency Notification Information” link on the Life University Engage site. You can also remove your number from the system, but this is NOT recommended.

How will I be alerted if I don’t have a cell phone? Alert notifications will continue to be sent via ALERTUS Emergency Beacons, University email, and the Life University website homepage banner. However, text messaging offers the greatest number of people to contact in the least amount of time.

Can my family sign up for RAVE? At this point, RAVE is only intended to reach students, faculty, and staff. However, you may choose to enter up to three telephone numbers in the system, which provides designated fields for home, business, and cell numbers.

Recharge Station

The Campus Activities Board hosts the Recharge station located in the soft seating area of the Socrates Café.

The station has items that all LIFE students can check out with a valid student ID. There are great relaxing items such as hammocks, corn hole, kan jam, bocce ball, laptop/phone chargers, and much more! The Recharge Station is open from 6 pm to 10 pm every weekday and from 12 pm to 10 pm on weekends

Notary Services

Notary Republic services are available to all members of the LIFE University community from 7:00 a.m. to 12:00 p.m. Monday through Friday (except Holidays) in the Life University Campus Safety Office, located at 1085 Barclay Circle. 

Please remember to bring all documentation and proper IDs.

ATM Machine

An ATM machine is located outside the Learning Resources Building next to the Enrollment Events office. 

Voter Registrations

You can pick up a voter Registration form in the Office of Student Affairs located in the Learning Resources Building, or you can go online at https://sos.ga.gov/index.php/elections/register_to_vote.

Voter Qualifications

To register to vote in the state of Georgia, you must be:

  • A citizen of the United States
  • A legal resident of Georgia and of the county in which you wish to vote
  • At least 18 years of age by election day

Also, you may not register to vote if you are currently:

  • Serving any sentence imposed by the conviction of a felony
  • Judicially determined to be mentally incompetent 

International Student Services: Department of International Program

The Department of International Programs (DIP) team consists of the Director of International Programs, who is also a Principal Designated School Official (PDSO), and the International Admissions Counselor, who is also a Designated School Official (DSO). DIP is located in the Office of Enrollment Services and provides programs, services, and information to all categories of international students, including F-1 visa students, undocumented and Deferred Action for Childhood Arrivals (DACA), and other nonimmigrant visa holders, as well as some categories of dual citizens and the U.S. permanent residents.

The Director of International Programs oversees the international admissions process and immigration compliance of international students, gives advisement and counseling in the U.S. Department of Homeland Security (DHS) and U.S. Citizenship and Immigration Service (USCIS) regulations, travel, on-campus and off-campus employment, off-campus internship regulations for F-1, financial, personal and cross-cultural issues. The Director of International Programs serves as the official liaison between Life University and its F-1 visa students with the Student and Exchange Programs (SEVP) of the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS) and maintains and oversees Life University’s SEVIS accreditation, submits updates and school recertification documents including the Form I-20 to reflect changes in personal information (address, telephone number, etc.), a program of study, registration (program extensions, reduced course load requests, transfers, graduation, withdrawal, etc.) and/or enrollment status of active status students; develops and administers programs that improve international student persistence and retention and other international student-related programs; programs and conducts international student orientations and seminars and workshops on relevant issues;

  • Advocates for international students’ needs by establishing campus-wide connections and promoting awareness of the uniqueness of international students’ social, cultural, financial, and academic experiences;
  • Oversee policies and service functions in the Department of International Programs to ensure that appropriate support is available to the international students at the University by collaborating with HR and all other departments;
  • Oversees and administers services to prospective international students holding a variety of non-immigrant visas and undocumented students, including DACA, undocumented, asylum seeker, and other students providing advice when needed and referral to outside immigration counsel when appropriate;
  • Advises students on current F1, USCIS, and Customs and Border Protection CBP) policies and guidelines related to international students;
  • Assists and advises students throughout the Optional Practical Training application process.;
  • Provides travel endorsement (annually) for those F1 students intending to travel outside of the United States, etc.

The International Admissions Counselor gives advisement and counseling in the areas of international admissions requirements and procedures and administers mandatory health insurance and tax compliance requirements for F-1 visa students. International Admissions Counselor serves as a Designated School Official (DSO); Provides annual travel endorsement for those F1 students intending to travel outside of the United States; handles a variety of areas of F-1 visa student compliance within the duties, manages international student tuition discount, F-1 compliance, and health insurance-related holds on student accounts, supports the Director of International Programs in planning and conducting planned workshops, cultural and social engagement events, and orientations. 

Contact the Director of International Programs at 678-331-4330 and International Admissions Counselor at 770-426-2807 or toll-free at 800-543-3202 or at international@life.edu.

For more information on international student rules, regulations, and procedures visit the Academic Catalogs of the colleges and Life University F-1 student webpage.

Student Affairs Desk

The Student Affairs Desk is our “One Stop Shop” for students. Student Advocates serve as the first point of contact and gateway to supporting streamlined services for students in areas such as Admissions, Financial Aid, Student Accounts, Registrar, Housing, Meal Plans, Career Development, Student Conflict Resolution, Student Engagement, Eagle Card Services, and Graduation.

The Advocates are proactive in addressing students’ needs and questions to support them throughout their time at the university. They provide guidance about important university processes, policies, documents, or forms. The Advocates can answer general questions and help students navigate and identify campus services and resources.

The Student Affairs Desk provides a welcoming environment with comfy chairs and multiple computer kiosks for students to access the Internet, complete forms electronically, register for classes, apply for housing, complete a FAFSA, make payments, or navigate EagleNet.

Our location is in the Learning Resource Center Building next to the library. We are available Monday through Friday from 8:00 a.m. to 5:00 p.m. and by calling 770-426-2700.

 Academic Advisement 

Academic advising is a highly interactive and collaborative process between student and advisor, allowing for clarification, assessment, and monitoring of a student’s academic progression. Students are expected to utilize EagleNet in conjunction with their academic advisor to build an academic plan and register for approved courses. Although students are expected to consult advisors regularly, students bear final responsibility for the decisions they make for courses. All students may find the name of their advisor through their EagleNet account.

Contact Academic Advisement:

Center for Academic Excellence

Center of Chiropractic Education

8:00 a.m. – 5:00 p.m., Monday-Friday

Phone: (770) 426-2724

To make an appointment with an Academic Advisor or contact the Center for Academic Excellence, students can visit https://www.life.edu/academic-pages/academic-resources/center-for-academic-excellence/academic-advising/

Advisement Process

It is recommended that all students meet with their advisor each quarter. Certain students may be required to meet with their advisors depending on academic standing and/or their quarter of enrollment. Students will receive communication from their student e-mail addresses with instructions on how to schedule an appointment with their advisor. Students are welcome to schedule appointments to meet with an advisor regarding any concerns with class.

The purpose of advisement meetings is as follows:

Students can build an interpersonal relationship with their advisor to gain assistance in planning their educational career. Students can meet with an advisor to discuss academic advising, the transition to college, adjustment to courses, and campus resources available to achieve academic success. Students and advisors will also work collaboratively to create an academic plan. All students are assigned a professional advisor based on the program level and alphabetically split by last name. Upon admission, they will remain assigned to that advisor for the duration of their enrollment in their program level.