Student Accounts

Student Accounts Department

The Student Accounts Department manages students’ financial accounts, which consist of tuition, fees, housing, meal plans, and non-institutional charges. The Department manages:

• Tuition Assistance
• Disbursement of Federal, state, & private financial aid
• Payments & LU Payment Plan
• Refunds
• Institutional & external scholarships
• Veteran Benefits
• Third-party billing
• 1098T’s

The following policies apply to all students in all programs of study. The University and its various divisions and departments reserve the right to modify and change requirements, rules, and fees. Such regulations shall go into effect without prior notice whenever deemed appropriate by the University.

Detailed Costs to Attend

Life University is a private institution and has the same tuition for all students per academic level, whether they have in-state or out-of-state residency. Tuition payment is due in full upon registration but no later than Sunday following Week 2. The due date can be seen in EagleNet under Student Accounts by term, in the Quarterly Announcements, or in the Academic Calendar.

Refer to the following link for all costs associated with attending:

https://www.life.edu/admissions-pages/cost-of-attendance/

International Student Assistance

Life University offers tuition assistance to eligible international students. The international student *discount may vary depending on the term and the student’s geographic region of citizenship. This is provided to international students to assist them with the exchange rates and their ineligibility for U.S. Federal student aid. To receive this assistance, international students must:

1. Be on a non-resident student VISA (ineligible for U.S. student aid)
2. Have a student account balance of zero
3. Be enrolled full-time at Life University (unless previously approved by Life University’s *PDSO or *DSO)
4. Undergraduate: 12 credit hours or more of Undergraduate classes
5. Graduate: 9 credit hours or more of graduate classes
6. Doctor of Chiropractic: 12 credit hours or more of D.C. classes
7. Maintain the following minimum cumulative grade point average

• Undergraduate: 2.0
• Master’s: 3.0
• Chiropractic: 2.0

Payment Policy

Payment Policy SS.012  

All tuition, fees, and additional charges are due and payable upon registration. Additional charges may include housing, meal plans, and non-institutional charges. The student is responsible for any remaining balance once financial aid is disbursed. This balance is due upon registration but no later than midnight of the Sunday following week 2 each quarter.

Life University

Students may contact the Financial Aid Department to determine their eligibility to receive financial aid funding.

Failure to pay all charges due on a student’s account will restrict their ability to:

• Register for future quarters
• Receive, order, or send transcripts*
• Receive, order, or send diploma(s)

*Based on applicable federal and state laws

Students with an unpaid balance or delinquency on their payment plan may be subject to dis-enrollment* due to non-payment.

This will result in the student not being eligible to continue to participate in classes and/or the clinic in the disenrolled quarter. Also, the student will be assessed a 25% dis-enrollment charge based upon the remaining unpaid balance incurred in the disenrolled quarter. Disenrollment fees cannot be paid by Title IV funds and must be paid out of pocket.

*Disenrollment is the process of being removed from your classes & housing (if applicable) due to non-payment.

Please Note: If funds in excess of your student account balance are sent to Life University, the excess amount may only be returned to the originator.  Funds sent through PayMyTuition may be assessed a fee to process any returns.

Life University Payment Plan

Life University offers a convenient online payment plan to pay your tuition, housing, meal plans and fees over time, making college more affordable. Enroll in a monthly payment plan each quarter. There is no interest, flexible payment options, affordable set-up fees, and it’s easy to enroll.

• Payments are split into three monthly payments of 40%, 30% and 30% of your balance.
• Student account balance must be at least $500 per plan to be eligible.
• Setup Fee of $25 every quarter (Non-refundable).
• Payments are automatically drafted
• $30 Late fee & $50 NSF fee if the payment is rejected.
• Two missed payments may result in the loss of the plan option
• Review the payment plan brochure for specific dates by quarter

Simple Steps to Enroll

• Go to: https://EagleNet.LIFE.edu
• Click on “Student Accounts.”
• Click on “LU Payment Plan.”
• Click “Enroll in Payment Plan.”

Refund Schedule for Dropped Courses

Refund of tuition, mandatory meal plans, and refundable fees shall be made according to the following schedule upon the formal, voluntary, and approved drop from a course or courses:

1. 100%, if the drop is made on or before the first 5 days (first 2 days of the second 5-week courses) of the quarter;
2. 90%, if drop is made between the 6th and 11th day (second – 9th for second 5-week courses) of the quarter;
3. 50%, if drop is made between the 12th and 18th day (9th - 16th for second 5-week courses) of the quarter;
4. 25%, if drop is made between the 19th and 39th day (19th - 25th for first 5-week courses and 17th - 23rd for second 5-week courses) of the quarter
5. 0% refund will be granted after the 39th day (25th for 5-week courses or 23rd for second 5-week courses) of the quarter.

No refund of tuition, mandatory meal plans, or fees are made for dropped courses when a student is dismissed, suspended, or expelled for disciplinary reasons. The meal plans will follow the refund schedule based on usage corresponding to the time in the quarter. 

If financial aid in any form is received, the refund may be returned to that source of funding in proportion to the amount paid towards tuition.

When a student drops all courses, it is considered a withdrawal. Students who do not plan to attend one or more quarters should complete the withdrawal/hiatus form.

Refund Calculations

Fair and Equitable Refund Policy for Withdrawal from all Classes

Policy SS.014

Refunds and Return of Financial Aid: 

In accordance with the Higher Education Amendments of 1998, Life University will provide a refund that matches the federal return of Title IV funds, if the student has withdrawn on or before the 60% point of the quarter. 

Students receiving federal Title IV financial assistance will be subject to a “Return of Title IV Funds” calculation. This calculation determines the percentage of the quarter completed, the percentage of federal financial aid earned, and the amount of federal financial aid that must be returned by the University and by the student. Depending upon the types and amounts of financial aid received and the date of withdrawal, the student may be required to repay some of the financial aid previously received. If the official withdrawal date is after the “60%” point of the quarter, no return of Title IV funds will be required. 

For students enrolled in the full quarter - 11-week classes the after 60% point of quarter is the 46th day (Thursday of the 7th week); For students enrolled in the 5 week accelerated classes the after 60% point of quarter is the 23rd day (Tuesday of the 4th week - 1st 5 weeks & Thursday of the 9th week- 2nd 5 weeks); For any GR students enrolled in the summer quarter - 5 week classes the after 60% point of quarter is the 23rd day (Thursday of the 4th week). 

There are situations when a Return of Title IV Funds is not required. 

When a student:

• Continues to attend at least one Title IV eligible course
• Did not receive, and is not eligible to receive, any Title IV aid
• Is determined as never attending.  

Students no longer attending a course are encouraged to officially drop the individual course(s) or officially withdraw entirely from Life University.

Refund Withdrawal Policy

Policy SS.013

Refunds will be made to the source for any student who receives any form of financial aid and fully withdraws, in descending order and in proportion to the amount paid toward tuition as described below:

• DIRECT Unsubsidized
• DIRECT Subsidized
• Graduate PLUS
• Parent PLUS
• Pell Grant
• Federal Supplemental Educational Opportunity Grant (FSEOG)
• Other Federal Aid
• HOPE Scholarships
• Georgia Tuition Equalization Grant (GTG)
• Other Financial Aid
• Student 

No refund of tuition or fees is made for withdrawn courses when a student is dismissed, suspended, or expelled for disciplinary reasons. Students who do not plan to attend one or more quarters should complete the withdrawal/hiatus form.

The University and its various divisions and departments reserve the right to modify and change requirements, rules, and fees without prior notice.

Unpaid Balances

Any open balances owed to Life University will prevent full official transcripts from being released. Students will also be blocked from registration. If the student leaves Life University with unpaid debts, the balance will be referred to a collection agency for collection activities. The student will be liable for all applicable collection agency fees, attorney fees, and interest charges for the collection of the balance.

Direct Deposit Policy

Direct Deposit Policy SS.011 

Life University requires all students to set up direct deposit from their checking or savings account. All refunds, including financial aid living expenses funds (financial aid that exceeds coverage of tuition and fees), are processed weekly. These refunds will be deposited directly into the student’s bank account within 48 hours of processing.

Students will be responsible for adding, deleting, or making changes to the banking account information on EagleNet.

Returned (Bad) Check Policy

Bad Check Policy SS.021 

Any check returned to Life University due to insufficient funds, payment stopped, or a closed account may result in disciplinary action against the student, including possible dis-enrollment. The issuance of a check that is returned may constitute deposit account fraud under Georgia law, which is either a misdemeanor or a felony, depending on the circumstances. Punishment for a misdemeanor conviction may include a fine ranging from $100 to $1,000 and imprisonment for a period not to exceed twelve months. Punishment for a felony may include a fine of $1,000 and imprisonment for a period of one to five years.

The issuer of a returned check is subject to a service charge of $50.

Under Georgia law, the University also has the right to file a civil suit against the maker of a returned check for twice the amount of the check, not to exceed $500. A second offense may subject the offender to dismissal from the University. 

Financial Aid Funds Disbursement Process 

Quarterly disbursements for Federal Subsidized & Unsubsidized Loans, Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG) and Georgia Tuition Equalization Grant (GTG) will begin the week before classes begin.

Life University will issue direct deposits to students only after verifying a zero balance, students’ attendance status, and ensuring no financial or academic holds are on their records.

All unpaid tuition/fees and other university debts (including but not limited to housing, meal plans, and other institutional charges) are deducted from students’ financial aid before disbursement.

A student’s living expense funds may be available on the first Monday of each quarter if the following are true:

1. As of the Wednesday before the quarter begins, 

•  a DC student, registered, or
• an undergraduate, registered, or
• a master’s student registered, an

    2. The student is making Satisfactory Academic Progress (as defined by the Financial Aid Department), and

    3. Financial aid funds have been disbursed to Life University.

However, if a living expense disbursement is received on the first day of the quarter and then the student drops hours before Monday of the third week, an overpayment will occur. Federal Regulations require that the Financial Aid Department notify the Student Accounts Department to send back the amount of overpayment due to the drop in hours. (See Disbursement Policy above.)

Graduate Plus loans and University Scholarships are processed during the second week of the quarter.

Living Expense Refund

Direct Deposits will be made available when all funds have been received and all eligibility requirements for Financial Aid programs have been met in accordance with Federal Regulations related to Title IV funds. These are:

• No later than 14 days after the first day of class if Federal funds are credited on or before the first day of class. - Or -
• No later than 14 days after the credit balance occurred if the funds were credited after classes began.

Veteran Benefits

Veteran Benefits, including, but not limited to CH31, CH33, and Tuition Assistance, are disbursed to students’ accounts in accordance with all applicable Federal laws and regulations. The Department of Veteran Services handles all invoices and submissions to the Department of Veteran Affairs. Their information can be found here:

•  https://www.life.edu/academic-pages/registrar/veteran-services-and-engagement/

Emergency Loan Procedure

Life University’s emergency loans are available to help students through unexpected financial crises, such as serious illness, job loss, family loss, and loss of home.

The minimum loan amount is $250, with a maximum of up to $1,500 per fiscal year. Emergency loans are interest-free and do not require a credit check. Loan requests require proof of the emergency, and approval is at the discretion of the Director of Student Accounts.

Eligibility:

1. Loan applicants must be a full-time student in good standing with the University and meeting SAP.  Students cannot have a hold on their student account, excluding athletic and international holds
2. Loan applicants must not have any outstanding debt due to a previous loan from Life University
3. Loan applicants must demonstrate financial need of an emergent nature
4. Employees taking courses at Life University are ineligible for this loan

Procedure:

1. Complete and submit an Emergency Loan Fund application form, and through the Student Accounts Department
2. Applicants must fill out the application form completely and accurately and submit it with supporting documentation
3. The student is required to indicate their proposed repayment plan on the application.

Loan decisions will be made within 3 business days of receiving the completed loan application. Applicants will be notified via Life University email.

The student must sign a promissory note. Funds from the loan will be directly deposited into the student’s account. All Life U students are required to have updated banking information in EagleNet.

Please note: There are times when it may take longer.

For more information about supporting documents, please visit the Student Accounts webpage on the Life University website.

Repayment

Loans must be repaid in full within 90 days of issuance. Student borrowers who do not repay loans according to schedule shall be responsible for the payment of any costs associated with the collection of the loan, including collection and attorneys’ fees. Nonpayment or partial payment of the loan will result in an accounting hold. Student borrowers with holds will not be allowed to register for future courses, receive a transcript, or receive a diploma.

Budget Wisely

Pay ahead on rent and auto insurance and save money for Boards.